Telesales Executive

Coldene Castors Ltd; Aylesbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

Coldene Castors Ltd is seeking a motivated Telesales Executive to manage client relationships and enhance sales. The role involves full-cycle sales execution from prospecting to order fulfilment in a collaborative team environment. They offer a competitive salary and opportunities for development in a supportive culture.

Benefits

Competitive salary

Ongoing development opportunities

Collaborative team culture

Comprehensive benefits package

Qualifications

• Experience in telephone-based sales and managing client relationships.
• Strong communication and interpersonal skills.
• Confidence with CRM systems and Microsoft Office.

Responsibilities

• Manage client relationships and provide proactive support.
• Identify and engage potential customers via phone and email.
• Prepare quotes and process sales orders.

Skills

Proven success in telephone-based sales

Excellent phone presence

Strong organisational skills

Client relationship management

Tools

CRM systems

Microsoft Office

Job description

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This range is provided by Coldene Castors Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Telesales Executive (Full Sales Cycle)


Location: Aylesbury, HP19 8UP

Company: Coldene Engineering Solutions

Job Type: Full-time

About Coldene Engineering Solutions

At Coldene Engineering Solutions, we pride ourselves on delivering high-quality, innovative engineering products and outstanding customer support. As a small but dynamic team, we offer a unique opportunity for sales professionals to play an active role in every stage of the sales process — from initial contact to order fulfilment and ongoing account management.

About The Role

We are looking for an experienced and confident Telesales Executive to join our growing business. In this role, you’ll take ownership of the entire sales journey: identifying opportunities, managing client relationships, liaising with suppliers, and ensuring a seamless experience from first contact through to delivery.

This is an ideal role for someone who thrives in a small company environment, enjoys variety, and is eager to make a meaningful impact.

Telesales Executive Key Responsibilities

Client Relationship Management

• Be the main point of contact for existing customers, delivering proactive support and nurturing long-term relationships
• Handle client enquiries, resolve issues efficiently, and ensure a high level of satisfaction
  
  

New Business Development

• Identify and engage prospective customers via phone and email
• Follow up on leads and build a robust pipeline of new opportunities
  
  

Full-Cycle Sales Execution

• Prepare and issue quotes, process sales orders, and ensure accurate handover to production/logistics
• Coordinate directly with suppliers to confirm pricing, lead times, and availability
• Liaise with internal teams to ensure smooth order fulfilment and customer communication
  
  

Product Knowledge

• Develop a strong technical understanding of our product range
• Confidently communicate the benefits and applications of our solutions tailored to customer needs
  
  

Sales Admin & Reporting

• Maintain up-to-date records using CRM systems and Microsoft Office tools
• Provide regular updates on activity, pipeline status, and client feedback
  
  

What We’re Looking For in a Telesales Executive:

• Proven success in telephone-based sales and client relationship management
• Confident communicator with excellent phone presence and interpersonal skills
• Strong organisational skills and the ability to manage multiple responsibilities
• Commercially aware with a hands-on approach to solving client needs
• Comfortable with CRM systems and Microsoft Office (especially Outlook, Excel)
• Engineering/technical product knowledge is a plus but not essential
  
  

What We Offer

• Competitive base salary (£25,000-£30,000) + commission
• Real influence in a growing business where your input is valued
• Full involvement in the sales cycle —
• Ongoing development and learning opportunities
• Supportive and collaborative team culture
• Comprehensive benefits package
  
  

Interested?

If you're an experienced sales professional looking for a role where you’re involved from start to finish — and where your voice matters — we’d love to hear from you.

Please note: No agencies.

Coldene Engineering Solutions is an equal opportunity employer. We value diversity and are committed to creating an inclusive working environment for all

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Manufacturing

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