Junior Telesales Executive

Stirling Ackroyd Group; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the Real Estate sector is seeking a Junior Telesales Executive to join their team. The role involves making outbound calls, promoting services, and providing excellent customer service. With complete training provided, this position offers a pathway to career progression within a supportive environment.

Benefits

Access to an Employee Assistance programme

Retail discounts

Awards & incentives for top achievers

Generous holiday allowance

Excellent parental leave & fertility policy

Structured training & support

Qualifications

• Previous experience in sales/customer service is beneficial but not essential.

Responsibilities

• Make outbound calls to potential vendors, landlords, and applicants.
• Promote estate agency services, including valuations and property listings.
• Achieve set call targets, conversion rates, and KPIs.

Skills

Excellent communication and interpersonal skills

Confident and polite telephone manner

Target driven

Attention to detail

Ability to work independently and as part of a team

Willingness to learn

Basic IT skills

Job description

Job Title: JuniorTelesales Executive

Location:Byfleet HQ

Brand: Stirling Ackroyd

Hours: Monday to Friday, 8:30am to 6:00pm

Salary: OTE: up to £27,000.00 per annum (Year 1)

About Stirling Ackroyd:

Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.

Job Summary and Key Responsibilities:

To identify andmaximise the business opportunities from external and internal leads, whilst supporting the branch network with booking viewings, market valuations and promoting the companies services via outbound telephone calls. The role is designed to train and develop a motivated individual into a confident and effective telesales executive with career progression opportunities.

Duties will include;

• Make outbound telephone calls to potential vendors, landlords and applicants.
• Promote our estate agency services including, valuations, property listings, viewings and mortgage referrals.
• Maintain and update the customer databaseaccurately.
• Follow upon leads and enquiries promptly and professionally.
• Book appointments for valuers and negotiators.
• Handle inbound sales calls and deals with initial enquiries.
• Achieve and exceed set call targets, conversion rates and KPIs.
• Provide excellent customer service at all times.
• Assist with general sales administration when required.

Skills required:

• Excellent communication and interpersonal skills.
• Confident and polite telephone manner.
• Target driven and enthusiastic about sales.
• Good attention to detail.
• Ability to work independently and part of a team.
• Willingness to learn and to develop within the role.
• Basic IT skills
• Previous experience working within a sales/customer service would be beneficial but not essential.

Training & Development:

• Full on the job training provided.
• Mentoring from senior sales staff.
• Opportunities for career progression.

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Stirling Ackroyd as part of LRG, are an equal opportunities employerand encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring.All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.