Telesales and Customer Services Executive

Free For All Incorporated; Tamworth; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Telesales professionals to join their dynamic team. This role offers the opportunity to work in a thriving outbound call center, where you will be responsible for meeting personal targets while delivering exceptional customer service. In this supportive environment, you will enjoy a great team spirit and the chance to develop new skills. With generous holiday benefits and a focus on employee growth, this position is perfect for those who thrive in a target-driven atmosphere and have a passion for communication and customer engagement.

Benefits

28 days holiday (including bank holidays)

Christmas period off (1 week)

Opportunity for skill development

Great team spirit

Qualifications

• Strong communication skills and a friendly demeanor are essential.
• Must be organized and able to work under pressure in a target-driven environment.

Responsibilities

• Responsible for achieving personal targets while providing excellent customer service.
• Work in an outbound call center, ensuring compliance with marketing legislation.

Skills

Excellent communication and listening skills

Polite and friendly manner

Computer literacy

Organizational skills

Attention to detail

Ability to work under pressure

Team player

Target-driven mindset

Job description

The Telesales role will include:

• Working in an outbound call centre you are responsible for your personal target and giving a high level of customer service to customers.

Telesales requirements:

1. Excellent communication and listening skills
2. A polite, confident and friendly manner
3. Confidence using computers
4. To be well-organised and thorough, even under pressure
5. To enjoy working within a target-driven environment
6. To understand and comply with the legislation relating to direct marketing
7. Attend training and develop relevant knowledge and skills
8. Attention to detail to ensure correct data input
9. Adhere to stated policies and procedures relating to health and safety
10. Be computer literate
11. Have good communication skills
12. Have target drive
13. Be a team player
14. Be well organised
15. Polite
16. Have an outgoing personality
17. And have a good eye for detail.

What’s in it for our Telesales:

1. Join a very successful and rapidly growing company.
2. Great team spirit.
3. The ability to grow and learn new skills.
4. Christmas period off (1 week)
5. 28 days holiday (including all bank holidays off)

The largest Sim Card distributor in the UK and the fastest Vape brand in the convenience sector is looking for Customer Service / Sales people to join its growing team of inbound/outbound sales. Being the largest we have a huge portfolio of high street retailers and independent stores that we need to service. We are looking for candidates with great communication skills, organized and with a positive attitude to join our well-established team.