Telesales Advisor

Better; Poole; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

OTE £70K+ potential

Monthly incentives

25 days holiday

Early finish Fridays

Career progression

Beachfront Bournemouth location

Job summary

Better is a Bournemouth-based telecommunications solutions provider hiring a Telesales Advisor to generate leads and book appointments for our experienced field sales team. You start on a competitive £30K salary, rising to £32,500 after training and £35K upon meeting KPIs, with an OTE of £70K achievable within nine months.

You will conduct outbound calls from pre-qualified data, engage senior decision-makers, and maintain CRM records.

Qualifications

• Experience in telemarketing, sales, or outbound calling.
• Confident communicator capable of engaging decision-makers.
• Strong verbal communication and listening skills.
• Resilient, positive mindset; able to handle rejection.
• Comfortable working towards targets and KPIs.

Responsibilities

• Conduct outbound calls to potential clients from our pre-qualified data.
• Pique interest and inform about products and services we offer.
• Gather information about the prospect's needs, budget, and decision-making process.
• Assess qualification of potential customers using predefined criteria.
• Conduct follow-up calls or emails to nurture leads.
• Keep accurate records of interactions and outcomes in the CRM system.
• Stay informed about the products and services we offer.
• Clearly articulate key features and benefits to generate interest.

Skills

Outbound calling

Sales experience

Confident communicator

Verbal communication

Active listening

Resilient mindset

KPI driven

Self-motivated

Tools

CRM software

Job description

Training course starting Monday 4th January 2027

• Uncapped commission
• A competitive starting salary of £30K, increasing to £32,500 after training and £35K upon meeting KPIs. With an OTE of £70K achievable within your first 9 months and a clear progression path to senior roles with a £40K basic salary, top performers can earn £100K+.
• Exciting monthly incentives, including weekly prize draws for holidays, TVs, spa days, restaurant vouchers, tech bundles, and more
• Early finish Fridays

Looking for your next big move?
Ready to swap customer service for sales success?
Or take your first step into a high-energy career?
Join us and turn ambition into results.

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

As a Telesales Advisor, your primary responsibility will be to generate leads and schedule appointments with senior decision-makers for our experienced field sales team.

Key Responsibilities

• Conduct outbound calls to potential clients from our pre-qualified data.
• Utilise effective communication skills to pique interest and create awareness about the products and services we offer.
• Gather information about the prospect's needs, budget, and decision-making process.
• Assess their qualification as potential customers using predefined criteria.
• Conduct follow-up calls or emails to nurture leads that require additional engagement.
• Keep accurate records of interactions and outcomes in the CRM system.
• Stay informed about the products and services we offer.
• Clearly articulate key features and benefits to generate interest with potential clients.

Requirements

• Previous experience in telemarketing, sales, or outbound calling
• Confident communicator with the ability to engage decision-makers quickly
• Strong verbal communication and listening skills
• Resilient and positive mindset, with the ability to handle rejection and stay motivated
• Comfortable working towards targets and KPIs
• A proactive and self-motivated approach to work

You’ll thrive in this role if you

• Are competitive, ambitious, and motivated by earning potential and incentives
• Enjoy working in a high-energy, team-focused office environment
• Are eager to learn, develop, and progress quickly within a growing company
• Bring a positive attitude and strong work ethic every day

Benefits

• A competitive starting salary of £30K, increasing to £32,500 after training and £35K upon meeting KPIs. Senior roles offer £40K, with an OTE of £70K and top performers earning £100K+.
• Exciting monthly incentives, including weekly prize draws for TVs, spa days, restaurant vouchers, tech bundles, and more.
• 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and a Christmas shutdown.
• Early finish Fridays when targets are met.
• A supportive and dynamic work environment with clear opportunities for growth and advancement.
• Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
• Enjoy company events such as summer parties, Christmas celebrations and charity fundraisers.
• Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
• Monthly staff awards with quarterly dinner and drinks at top local restaurants.