Telesales Advisor

TN United Kingdom; Belfast; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dynamic SME Inside Sales Representative to drive sales and customer acquisition in the Telecoms sector. This role involves managing a defined customer base and achieving sales targets, all while embodying the company's core values. You'll enjoy a structured personal development program, recognition awards, and a supportive work environment. With a focus on results and a customer-centric approach, this position offers the chance to thrive in a fast-paced setting. If you're self-motivated and ready to exceed expectations, this opportunity is perfect for you.

Benefits

Employee Assistance Program

Structured Personal Development

Companywide Recognition Awards

Discounted Health Insurance

Pension Schemes

Active Diversity and Inclusion Initiatives

IVF Support Policy

Regular Company Events

Product Discounts

Bike to Work Scheme

Qualifications

• Experience in a fast-paced, target-driven environment, ideally in Telecoms.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Manage a defined customer base, selling remotely to SME customers.
• Achieve and exceed KPI targets while maintaining customer interactions.

Skills

Sales Skills

Customer Relationship Management

Analytical Skills

Communication Skills

Microsoft Office Proficiency

Tools

CRM Software

Microsoft Excel

Microsoft Outlook

Job description

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CPM Ireland are currently hiring an SME Inside Sales Representative on behalf of one of our largest clients, Vodafone Business.

The successful candidate will report to the Inside Sales Manager and will work from our CPM Head Office in Cookstown, Dublin.

The role involves delivering sales targets through acquiring new customers for Vodafone SME, generating leads, and closing sales in the SME Telecoms sector.

As a CPM Inside Sales Representative at Vodafone Business, you will embody the CPM values, or as we call it, Our DNA:

• Basic Salary - £25,000
• Employee Assistance Program
• Structured Personal development supported by internal and external activities
• Companywide recognition awards
• Discounted Health Insurance and access to pension schemes
• Active Diversity and Inclusion initiatives
• IVF Support Policy
• Regular company events and activities
• Product Discounts
• Bike to Work Scheme
• TaxSaver Scheme – discounted travel tickets

Requirements

The Primary Responsibilities for This Role Are:

• Manage a defined customer base, selling remotely to SME and SOHO customers
• Achieve and exceed KPI targets
• Develop a detailed understanding of and manage your customer pipeline
• Plan structured activities to maximize prospect engagement
• Manage personal activities to focus on customer interaction and sales
• Work in compliance with company standards
• Accurately complete applications on behalf of customers

Functional Responsibilities:

• Provide competitor feedback and industry insights
• Research products and services from competitors regularly
• Represent CPM and Vodafone professionally
• Update CRM daily with accurate information
• Sell solutions that deliver value to customers and Vodafone
• Complete activities in compliance with internal and external guidelines
• Perform any other duties as assigned by your line manager

Minimum Requirements:

• Experience in a fast-paced, target-driven environment, ideally in Telecoms or Business sectors
• Proven track record of meeting or exceeding targets
• Proficient in Microsoft Office, including Excel and Outlook
• Ability to multitask effectively during calls, updating systems in real-time
• Strong focus on results and consistent achievement of targets
• Self-initiative and continuous improvement mindset
• Positive attitude and excellent communication skills
• Team player who shares best practices
• Strong analytical and prioritization skills
• Self-motivated with a drive to succeed
• Customer-centric approach and willingness to exceed expectations
• Accountability and ownership of performance and corrective actions