Telephony Growth & Broker Relations Manager

Charles Street Finance; East Staffordshire; On-site; GBP 40,000 - 70,000; Full time

Job summary

Charles Street Finance is seeking a Telephony Business Development Manager to build and manage broker relationships and drive new business opportunities. You will lead proactive outbound activity, engage clients, brokers and introducers by phone and email, and contribute to the sales strategy for a smooth client journey from application to drawdown.

You will identify barriers to conversion, implement improvement strategies, and actively pursue repeat business while maintaining strong

Qualifications

• Must have business development experience within bridging finance or specialist/property lending.
• Proven ability to develop Broker relationships and generate new business.
• Strong communication, negotiation and interpersonal skills; able to multi-task to meet SLAs.

Responsibilities

• Oversee end-to-end sales pipeline with accurate forecasting and progression of deals.
• Proactively engage brokers, introducers, clients by phone and email to convert opportunities and secure commitments.
• Identify barriers to conversion and implement strategies to improve win rates and reduce drop-off.
• Collaborate with underwriting, legal and operations to ensure smooth journey from application to drawdown.
• Identify opportunities for repeat business and client retention.
• Contribute to sales strategy, process improvements and training initiatives.

Skills

Broker relationships

Telesales experience

Target-driven

Negotiation

Communication skills

Job description

Charles Street Finance is seeking a Telephony Business Development Manager to build and manage broker relationships and drive new business opportunities. You will lead proactive outbound activity, engage clients, brokers and introducers by phone and email, and contribute to the sales strategy for a smooth client journey from application to drawdown.

You will identify barriers to conversion, implement improvement strategies, and actively pursue repeat business while maintaining strong