Telephone Business Development Manager

Fleet Mortgages

Manchester

Hybrid

GBP 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

11% non-contributory pension scheme

25 days annual leave plus bank holidays

Annual leave buying scheme

Bonus scheme

Private Medical Insurance

Life Assurance

Income Protection Scheme

Paid time off to volunteer

Enhanced Maternity and Paternity pay

Electric Vehicle Salary Sacrifice Scheme

Opportunity to gain formally recognised industry qualifications

Job summary

A leading company in the financial services sector is seeking a Telephone Business Development Manager in Manchester. The role focuses on fostering relationships with intermediaries, providing expert knowledge on mortgage products, and achieving sales targets. Offering benefits like a non-contributory pension scheme, 25 days annual leave, and opportunities for career progression, this position is ideal for candidates passionate about building a career in financial services.

Qualifications

Proven sales experience in a face to face or telephone-based environment is essential.
Excellent written and verbal communication skills.
PC literate with good knowledge of Microsoft Office products.

Responsibilities

Develop relationships with intermediaries and provide expert product knowledge.
Achieve set targets through new and existing intermediary relationships.
Provide technical expertise on products and underwriting criteria.

Skills

Sales Experience

Communication Skills

Flexibility

PC Literacy

Education

CeMAP

Tools

Microsoft Office

Job description

Job Title:Telephone Business Development Manager

Location: Manchester

Hybrid working post successful completion of 3-month probation

About Fleet Mortgages

We are Fleet Mortgages, a people-focused business specialising in buy-to-let lending.We’ve been providing our fair and trusted service since 2014, and we were acquired by Starling Bank in 2021.

Today, we continue to start good conversations with intermediaries and brokers looking to secure finance for landlords and limited companies of all shapes and sizes. We pride ourselves on delivering exceptional BTL solutions to our partners while building a business to be proud of.

Job Purpose

We are looking for an additional Telephone BDM to join our Sales team, based in Manchester!

Your role as Telephone BDM will be to promote Fleet Mortgages and provide expert knowledge on our products, lending criteria and technical expertise to our intermediary partners.

To be successful in this role you will need to develop relationships with intermediaries and become a main point of contact for all future new business. You will also need to develop an effective and efficient working relationship with your partnered field BDM to maximize opportunities and provide an outstanding customer experience for our brokers.

Key Outputs & Responsibilities

Set up and enact telephone contact strategy with regional panel of brokers to develop relationships with them, get to know and understand their business and provide detailed and tailored information to intermediaries on Fleet Mortgage’s products and lending criteria.
Achieve set targets through the development of both new and existing intermediary relationships within the scope of Fleet’s current and day by day appetite for business.
Provide technical expertise to intermediaries on Fleet Mortgages’ products and underwriting criteria and technical IT support to intermediaries and problem solve intermediary portal issues.
Take full responsibility for regularly updating own knowledge on company products, processes and procedures in order to provide the best information at all times.
Act in a compliant manner at all times in line with regulatory guidelines.
Support team members across sales and the whole business to meet service standards and achieve results.
Understand and keep up to date on Fleet Mortgages’ competitor’s products.
Work collaboratively with all areas of the business.
Use the Contact Relationship Management (CRM) system to maintain and keep up to date records of contact with intermediaries.
Maximize new business potential within the scope of Fleet’s ongoing new business appetite.

Qualifications and Experience

Proven sales experience in either a face to face or telephone-based environment is essential.
Previous experience working in the Mortgage or Financial Services industry would be an advantage, but not essential.
Excellent communication skills, both written and verbal, is essential.
Enthusiastic, flexible and keen to learn and build a career in Financial Services.
PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook.
CeMAP would be an advantage, but not essential.

What we can offer you