Telematics Customer Success Manager | Data-Driven Driving

Aviva; England; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Salary circa £45,000-£55,000

Bonus opportunity up to 10%

Generous pension scheme

29 days holiday plus bank holidays

Private Medical Benefit

Discounts on Aviva products

Aviva shares through Matching Share Plan

Supportive leave policies

Flexible benefits

Paid volunteering days

Wellbeing support and tools

Job summary

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme. The position involves monitoring programme performance, working with various teams to resolve issues, and designing coaching programmes. Candidates should possess experience in motor insurance and strong analytical skills. This role offers a competitive salary, excellent benefits, and opportunities for career growth in a supportive environment.

Qualifications

• Experience in motor insurance, especially telematics.
• Ability to turn data into clear, actionable insights.
• Comfortable managing multiple priorities.

Responsibilities

• Monitor telematics programme performance and identify trends.
• Work with product and analytics teams to optimise solutions.
• Design coaching programmes based on telematics insights.

Skills

Strong commercial awareness and understanding of personal lines motor market

Confident analytical skills

Excellent communication skills

Proven stakeholder management

Ability to lead change

Job description

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme. The position involves monitoring programme performance, working with various teams to resolve issues, and designing coaching programmes. Candidates should possess experience in motor insurance and strong analytical skills. This role offers a competitive salary, excellent benefits, and opportunities for career growth in a supportive environment.