Telemarketing Professional

Mettler Toledo Llc; Leicester; Hybrid; GBP 19,000 - 26,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

Buy/Sell up to 5 extra leave days

BUPA healthcare

Employee Assistance Program

Pension & life assurance

Job summary

METTLER TOLEDO is seeking a Telemarketer to join our outbound marketing campaigns, contacting new and existing clients to promote products and services. The role aims to generate qualified leads, schedule appointments for sales, and maintain accurate CRM records.

You will present products confidently, handle objections professionally, and deliver an excellent customer experience. The ideal candidate will have experience in telephony or call-centre environments, strong data entry skills in

Qualifications

• Excellent phone manner and communication skills.
• Results-driven with ability to meet targets and bonuses.
• Experience in a telephony or call-centre environment preferred.
• Strong data entry in CRM and SAP preferred.

Responsibilities

• Make a set number of outbound calls daily to potential clients from marketing database.
• Promote and present products or services to existing and prospective customers.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.
• Maintain and update CRM records accurately.
• Collaborate with product managers and marketing to meet campaign goals.
• Support data preparation and campaign reporting using Excel and CRM tools.

Skills

Excellent phone manner

Results-driven

Telephony experience

CRM data entry

SAP experience desirable

Customer-centric mindset

Tools

CRM

SAP

Excel

Job description

Our Opening and Your Responsibilities

Are you a confident communicator with a passion for connecting with people? Do you thrive on achieving targets and enjoy being part of a driven, customer-focused team?

We’re looking for an enthusiastic Telemarketer to join us at METTLER TOLEDO and help grow our business through proactive customer engagement.

About the Role

As a Telemarketer, you will play a key role in our outbound marketing campaigns—contacting new, prospective, and existing clients to promote a range of innovative products and services. Your goal is to generate qualified leads, schedule appointments for our sales representatives, and maintain accurate client records within our CRM system.

You’ll use your communication skills to present our products confidently, handle objections professionally, and deliver an excellent customer experience every time.

Key Responsibilities

• Make a set number of outbound calls daily to potential clients from our marketing database.
• Promote and present products or services to existing and prospective customers.
• Generate warm and qualified leads to support the sales team.
• Handle customer objections and inquiries professionally.
• Maintain and update CRM records accurately.
• Collaborate with product managers and the marketing team to understand and deliver campaign goals.
• Support data preparation and campaign reporting using Excel and CRM tools.

What You Need to Succeed

• Excellent phone manner and communication skills.
• Results‑driven attitude with the ability to work towards targets and bonuses.
• Experience in a telephony or call‑centre environment preferred
• Strong data entry (CRM and SAP experience desirable) skills.
• Customer‑centric mindset with a passion for delivering great service.
• Resilient and confident in handling objections.

Our Offer to You

• Strong work‑life balance with 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Pension scheme and life assurance at four times salary.
• Fun, inclusive culture with team‑building and charity events.
• Commitment to learning and career progression.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [e-mail] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.