Telemarketer and Appointment Setter

dcs associates; Chippenham; Hybrid; GBP 9,600 - 12,000; Part time

Benefits offered by this job

Company events

Company pension

Free parking

On-site parking

Work from home

Job summary

dcs associates seeks an experienced Telemarketer and Appointment Setter to create fully qualified sales appointments in the hospitality and related sectors, presenting IT, telephony and cyber security products.

This part-time role (12 hours/week) is mostly remote with occasional visits to Bumpers Farm, Chippenham. Base pay £15/hour with a £100 bonus for each qualified lead that becomes a sales meeting, plus commission on active contracts.

Qualifications

• Experience in sales or telemarketing is strongly desired
• Strong people skills and a friendly conversational style
• Excellent verbal and written communication, able to engage with management and director level contacts
• Proficient with CRM systems and professional social tools (LinkedIn)

Responsibilities

• Identifying key attributes of potential companies and decision makers
• Conduct outbound calls to introduce services and generate interest for hotels (B2B)
• Schedule appointments for the sales team and provide a written overview
• Maintain accurate records of interactions and appointments in CRM
• Coordinate with other departments on promotional campaigns
• Update company social media

Skills

Sales experience

Telemarketing

CRM proficiency

Communication skills

Self-motivation

Teamwork

Tools

CRM systems

LinkedIn

Microsoft 365/Teams/Zoom

Job description

We are seeking an experienced, motivated and enthusiastic Telemarketer and Appointment Setter to join our team to set Fully Qualified Sales Appointments in the Hospitality and related sectors to introduce a range of IT, Telephony and Cyber Security products and services.

• Working from Home, some office visits (Bumpers Farm, Chippenham) are expected


• Salary: £15.00 per hour. Based on a 12 hour working week.


• Bonuses: Each qualified lead that results in a Sales meeting will be a £100.00 bonus. The minimum expectation is 12 leads per calendar year.


• Commission: Any conversions that become active service contracts will result in a commission of 5% out of the total (service contract-20%) all figures are ex VAT.


• Annual Leave: pro rata based on full time of 20 days per year, plus bank holidays. Plus birthday as paid day off. Allowance increases with length of service.

Duties

• Identifying key attributes of potential companies - for example number of sites or employees


• Identifying key decision makers using LinkedIn and ZoomInfo


• Conduct outbound calls to potential clients to introduce our services and generate interest- all B2B, Boutique and Medium to Large Hotels.


• Utilise telemarketing techniques to effectively communicate the benefits of our offerings


• Schedule appointments for the sales team and provide a written overview


• Maintain accurate records of interactions and appointments in CRM


• Actively seek creative ways to contact identified decision makers- speaking to colleagues for example


• Co-ordinate with other departments on promotional/marketing campaigns


• Update company social media

Requirements

• Experience in sales or telemarketing is strongly desired


• Strong people skills- a confident and friendly conversationalist with excellent listening skills


• Strong communication skills, both verbal and written, with the ability to engage effectively with management and director level contacts


• Proficiency in using CRM system, Linkedin, Microsoft 365 inc Teams/Zoom (or similar - training will be given) but solid use of IT systems


• Ability to self-motivate


• Ability to work independently while also being a collaborative team player


• A proactive attitude towards learning and adapting to new challenges within the role


• A strong desire to be successful and the drive to make this happen. Salary is dependent on experience. Bonus is paid monthly.


• Suitable Working from Home set up to include a quiet undisturbed workspace, fast reliable internet.

Job Types: Part-time, Permanent

Pay: From £15.00 per hour

• Company events


• Company pension


• Free parking


• On-site parking


• Work from home