Telecoms & IT Business Development Manager

Kane Comms Group; Cardiff; Hybrid; GBP 42,000 - 68,000; Full time

Job summary

Kane Comms Group in Cardiff seeks a Telecoms & IT Business Development Manager to drive growth across telecoms, broadband, IT, mailing and print services. The role is full-time, hybrid, with some work-from-home flexibility, based in Cardiff.

You will prospect and qualify leads, conduct client meetings, prepare proposals, and negotiate contracts while growing existing accounts and coordinating with technical teams to ensure service delivery. CRM is essential for reporting and pipeline management.

Qualifications

• Proven track record in new business development and meeting/exceeding sales targets.
• Solid understanding of IT and telecoms services with ability to explain technical solutions clearly.
• Excellent communication skills for proposals, presentations and negotiations.
• Account management experience and ability to grow client relationships.
• Background in B2B telecoms/IT is advantageous.
• Strong organizational skills and CRM proficiency.
• Hybrid work capability with occasional client-site travel.
• Formal education or training in business, sales, IT is beneficial.

Responsibilities

• Identify and secure new business opportunities across telecoms, broadband, IT, mailing, and print services.
• Conduct client meetings, presentations, and proposals; negotiate contracts.
• Manage and grow existing accounts; upsell/cross-sell when appropriate.
• Coordinate with technical and operations teams to ensure smooth service delivery.
• Maintain accurate CRM records and deliver regular sales reports.

Skills

New business

Sales targets

IT & telecoms

Communication

Account management

CRM skills

Hybrid work

Travel

Education

Business / Sales / IT training

Tools

CRM software

Office software

Job description

Company Description

Kane Comms Group helps businesses stay connected through integrated telecoms, broadband, IT, mailing, and print solutions. The company focuses on providing reliable, scalable services that support daily operations and long-term growth. By combining technology and communication expertise, Kane Comms Group delivers tailored solutions for organizations of different sizes and sectors. Team members collaborate with clients to understand their needs and implement practical, cost-effective connectivity options.

Role Description

The Telecoms & IT Business Development Manager is a full-time, hybrid role based in Cardiff, with flexibility for some work from home. This position is responsible for identifying and securing new business opportunities across telecoms, broadband, IT, mailing, and print services. Day-to-day tasks include prospecting and qualifying leads, conducting client meetings and presentations, preparing proposals, and negotiating contracts. The role also involves managing and growing existing accounts, coordinating with technical and operations teams to ensure smooth service delivery, and tracking sales performance against targets. The manager will actively contribute to sales strategies, market research, and pipeline development, while maintaining accurate CRM records and delivering regular reports on business outcomes.

Qualifications

• Strong new business development and business development skills, with a track record of meeting or exceeding sales targets.
• Solid understanding of information technology and telecoms services, with the ability to explain technical solutions in clear, practical terms.
• Excellent communication skills, including the ability to build rapport, present proposals, and handle negotiations with diverse stakeholders.
• Account management experience, including maintaining long-term client relationships and identifying upsell or cross-sell opportunities.
• Relevant background in B2B telecoms, IT services, or related industries is highly beneficial.
• Strong organizational and time-management skills, with proficiency in CRM and standard office software.
• Ability to work independently and collaboratively in a hybrid environment, with occasional travel to client sites as needed.
• Formal education or professional training in business, sales, IT, or a related field is advantageous.