Telecommunications Field Technician

Placements24; Birmingham; On-site; GBP 8,200 - 11,000; Full time

Benefits offered by this job

Company vehicle and fuel allowance

Tools and safety equipment

On-the-job training

Job summary

Placements24 is seeking a Telecommunications Field Technician to join our front-line team. The successful candidate will install, maintain, and repair telecom equipment, ensuring seamless service delivery and customer satisfaction on client sites in Gauteng.

You will diagnose issues, work with fiber optics, copper cabling, and wireless tech, and adhere to safety regulations while providing clear guidance to customers. A strong work ethic and excellent communication are essential.

Qualifications

• Requires high school diploma; technical certification in telecommunications or electronics desirable.
• Experience as a Telecommunications Technician or similar role.
• Solid understanding of telecom systems incl. fiber, copper, wireless.

Responsibilities

• Install, configure, and maintain telecom equipment (fiber, routers, switches, base stations).
• Perform routine maintenance and diagnostics on network infrastructure.
• Respond to service calls; troubleshoot and repair faults on-site.
• Ensure installations meet industry standards and client specs.
• Provide technical support and guidance to customers on usage and basic troubleshooting.

Skills

Telecom systems

Diagnostic tools

Network protocols

IT basics

Technical diagrams

Customer service

Education

High school diploma

Telecom/electronics cert

Tools

Testing equipment

Job description

About the Role

Our client, a prominent player in the telecommunications industry, is seeking a dedicated Telecommunications Field Technician to join their growing team in Tembisa, Gauteng. This hands-on role involves the installation, maintenance, and repair of telecommunications equipment and infrastructure. You will be the frontline representative, ensuring seamless service delivery to our customers. The successful candidate will be proficient in diagnosing and resolving technical issues on-site, working with various communication systems. We are looking for an individual with a strong work ethic, excellent technical aptitude, and a commitment to providing exceptional customer service. This position offers a stable career path within a vital sector, with opportunities to develop specialized skills.

Key Responsibilities

• Install, configure, and maintain telecommunications equipment, including fiber optic cables, routers, switches, and base stations.
• Perform routine maintenance and diagnostics on network infrastructure to prevent service disruptions.
• Respond to service calls, troubleshoot and repair faults in a timely manner.
• Ensure all installations and repairs meet industry standards and client specifications.
• Provide technical support and guidance to customers on service usage and basic troubleshooting.
• Maintain accurate records of work performed, including equipment logs and service reports.
• Adhere to all safety regulations and company policies during site visits.
• Collaborate with the central technical support team to resolve complex issues.

Requirements

• High school diploma or equivalent; technical certification in telecommunications or electronics is highly desirable.
• Proven experience as a Telecommunications Technician or similar role.
• Solid understanding of telecommunications systems, including fiber optics, copper cabling, and wireless technologies.
• Proficiency in using diagnostic tools and testing equipment.
• Familiarity with network protocols and basic IT principles.
• Ability to read and interpret technical diagrams and manuals.
• Good physical condition and ability to work in various weather conditions and at heights.
• Valid driver's license and a clean driving record.
• Excellent customer service and communication skills.

Benefits

• Competitive annual salary and potential for overtime pay.
• Company vehicle and fuel allowance.
• Provision of tools and safety equipment.
• On-the-job training and opportunities for career advancement.
• Medical aid benefits and a provident fund.
• Supportive team environment with regular technical workshops.