Telecom Service Delivery Coordinator

SCG Midlands; Dummer; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

21 days holiday

Birthday day off

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Enhanced company sick pay

Discounted retail vouchers

Reduced gym membership

Annual salary review

SCG mobile benefit

Employee referral bonus

Onsite canteen

Job summary

SCG Midlands in Dummer, near Basingstoke, is recruiting for a Service Delivery co-ordinator to provision products and support customers while delivering excellent service. You will join the Service Delivery team with training and support, coordinating internal/external resources, raising POs, and maintaining CRM, to ensure timely and accurate service delivery to clients.

A positive can-do attitude, strong communication, and attention to detail are essential, with a range of benefits including

Qualifications

• Must have a positive can-do attitude.
• Demonstrated problem-solving abilities.
• Excellent written and verbal communication skills.
• High attention to detail in every task.
• Strong organisational skills and ability to manage multiple tasks.

Responsibilities

• To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.
• Coordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site.
• Maintain relationships with key partners to ensure we provide a unified service from supplier to client.
• Raise or add all aspects of the project to our CRM which also includes the engine that bills the customer monthly for the services provided.

Skills

Positive can-do attitude

Proven problem-solving attitude

Excellent communication skills

High level of attention to detail

Strong organisational skills

Ability to work independently and as a

Job description

SCG Midlands in Dummer, near Basingstoke, is recruiting for a Service Delivery co-ordinator to provision products and support customers while delivering excellent service. You will join the Service Delivery team with training and support, coordinating internal/external resources, raising POs, and maintaining CRM, to ensure timely and accurate service delivery to clients.

A positive can-do attitude, strong communication, and attention to detail are essential, with a range of benefits including