Telco Sales Agent

Bionic; Greater London; Hybrid; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Private healthcare cover

Employee Assistance Programme

Eyecare scheme

25 days annual leave

Family and religious day

Charity volunteering day

Option to buy/sell extra leave

Enhanced maternity/paternity leave

Life assurance

Season ticket Loans

Cycle to work scheme

Job summary

Bionic in London is seeking a Telco Sales Agent to receive warm qualified leads from our web sales team, understand customer telecom needs and tailor solutions to close deals.

You will thrive in a high-energy environment, be a natural closer with excellent communication, handle objections, and push to meet daily, weekly and monthly KPIs while cross-selling broadband, insurance and other services. You will build rapport quickly and sustain momentum across the sales funnel.

Qualifications

• 2+ years connectivity experience.
• Target-driven and motivated to beat goals.
• Consultative, value-first selling approach.
• Excellent spoken and written communication.

Responsibilities

• Receive and close warm, qualified leads from web sales in real time.
• Understand customer needs and tailor telecommunications solutions.
• Search, present and recommend suitable energy contracts available.
• Build strong customer relationships as their trusted energy advisor.
• Follow up at agreed times to maintain engagement and move deals forward.
• Meet and exceed sales targets – daily, weekly, and monthly KPIs.
• Cross-sell into additional services such as broadband, water, and insurance.
• Contribute to a high-performing team culture on the sales floor.

Skills

Natural closer

Excellent communication

Negotiation

Objection handling

Job description

Job Title: Telco Sales Agent

Location: London (Liverpool Street)

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.

By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’.We also partner with leading price comparison websites, including Compare the Market,MoneySuperMarket,Uswitchfor Business, and Confused.com, who trust us to provide their business energy switching services.

The Role

• Receive and close warm, qualified leads from our web sales team in real time.
• Understand customer needs and match them with tailored telecommunications solutions.
• Search, present, and recommend the most suitable energy contracts available.
• Build strong customer relationships, acting as their trusted energy advisor.
• Follow up at agreed times tomaintainengagement and move deals forward.
• Meet and exceed sales targets – daily, weekly, and monthly KPIs.
• Cross-sell intoadditionalservices such as broadband, water, and insurance.
• Contribute to a positive, high-performing team culture on our award-winning salesfloor.

About You

• You’rea natural closer with a passion for helping customers and a hunger for success.
• Youknow how to handle objections, build rapport quickly, and turn interest into action.
• 2+ years of connectivity experience.
• Target-driven, self-motivated, and eager to beat goals.
• A consultative, value-first approach to selling – not pushy, but persuasive.
• Skilled in negotiation, pitching, and overcoming objections.
• Excellent communication skills – verbal, written, and listening.
• Able to build rapport with people from all backgrounds and industries.
• Resilient, confident, and able to perform under pressure.
• Reliable, punctual, and fully engaged.
• A team player who thrives in a lively, energetic environment.
• Open to feedback, coaching, and ongoing personal development.

About Bionic

Bionic has over 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits

Enhance your health & wellbeing

• Private healthcare cover
• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
• Eyecare scheme

Taking time away from work

• 25 days annual leave, increasing with tenure
• 1 paid family & religious day of leave per year - following successful probation period
• 1 paid charity volunteering day per year
• Optionto buy/sell up to anadditional3 days leave per year

Family matters: for the special moments

• Enhanced maternity, paternity or shared parental leave
• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Financial wellbeing

• Auto-enrolled salary sacrifices pension scheme
• Life assurance
• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
• Cycle to work scheme

Recognition

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
• Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition
• Long service awards