TeesMaintenance Assistant

Aimbridge EMEA; Tees Valley; Presencial; GBP 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Industry leading training

Staff discounts on stay

Stream savings

Employee assistance programme

Uncapped incentives

Free staff parking

Resumo da oferta

Aimbridge EMEA is seeking a Hotel Maintenance Assistant to ensure our facilities, equipment, and grounds are well-maintained and safe for guests and staff. You will handle maintenance requests, perform routine tasks, and coordinate with vendors to keep the property in top condition.

We value attention to detail, strong communication, and a proactive approach to prevent issues. Join a team that puts people first and supports a first-class guest experience at our Stockton-on-Tees location.

Qualificações

• Basic understanding of maintenance and repair techniques for hotel facilities.
• Strong communication and customer service skills are essential.
• Attention to detail to identify issues before they escalate.
• Ability to manage time and prioritise hotel projects.
• Familiarity with digital tools to track work orders and inventory.

Responsabilidades

• Respond to maintenance requests and perform routine tasks.
• Troubleshoot and repair equipment and systems (plumbing, electrical, HVAC).
• Coordinate with vendors and contractors for repairs and preventive maintenance.
• Ensure facilities are clean, safe and well-maintained for guests and staff.
• Support brand standards and contribute to a first-class guest experience.

Conhecimentos

Maintenance basics

Communication skills

Attention to detail

Time management

Technical skills

Ferramentas

CMMS software

Descrição da oferta de emprego

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employees. This role is unlike any other in our hotel and you'll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You'll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You'll need to be able to effectively manage your time to prioritise key hotel projects.
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other., At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'.

Location: Hampton by Hilton Stockton on Tees Church Road, Stockton-on-Tees, County Durham, TS18 1LD

Benefits

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide - Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Free staff parking