Maintenance Assistant

Interstate Europe Hotels & Resorts; Hamilton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel discounts portfolio wide – Staff

Flexible working opportunities

Starting salary above national minimum

Free staff parking

Gym facilities access

Employee assistance programme

Job summary

Aimbridge Hospitality in the UK seeks a Hotel Maintenance Assistant for Hampton By Hilton Hamilton Park. You will maintain facilities, respond to requests, perform routine tasks, troubleshoot equipment and ensure safety and guest comfort.

You should have basic maintenance knowledge across plumbing, electrical, painting and silicone work, plus strong communication and time management. Familiarity with computer systems to track work orders is a plus.

Qualifications

• Basic maintenance and repair techniques across plumbing, electrical, painting and silicone work.
• Strong communication and customer service skills with guests and staff.
• Attention to detail to spot maintenance issues early and prevent downtime.
• Time management to prioritise hotel projects effectively.
• Ability to track work orders and coordinate with vendors using computer systems.

Responsibilities

• Respond to maintenance requests and perform routine maintenance tasks.
• Troubleshoot and repair equipment; coordinate with vendors and contractors.
• Ensure hotel facilities are clean, safe and well-maintained for guests and staff.

Skills

Maintenance basics

Plumbing

Electrical

Painting

Silicone work

Tools

Computer systems

Job description

Location: Hampton By Hilton Hamilton Park

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Starting salary above national minimum wage
• Access to hotel gym facilities
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of...

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee

This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, painting and siliconing and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’