Part Time Maintenance Assistant

Interstate Europe Hotels & Resorts; Bedford; Sur place; GBP 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Industry leading training

Staff discounts

Up to 50% discount on food & beverage

Spa discounts

Stream pay system

Employee assistance programme

Uncapped incentives

Free staff parking

Résumé du poste

Aimbridge Hospitality is seeking a Hotel Maintenance Assistant to maintain and repair hotel facilities, equipment and grounds to ensure a first-class guest experience.

You will respond to maintenance requests, perform routine tasks, troubleshoot issues, and coordinate with vendors to keep the property safe and welcoming for guests and staff.

Qualifications

• Basic knowledge of maintenance and repair for plumbing, electrical, HVAC and other hotel equipment.
• Excellent communication and customer service with guests and colleagues.
• Strong eye for detail to spot issues early.
• Able to manage time effectively to prioritise hotel projects.
• Familiarity with computer-based maintenance systems and scheduling tools is advantageous.

Responsabilités

• Respond to maintenance requests from guests and staff.
• Perform routine maintenance tasks to ensure facilities are in good working order.
• Troubleshoot and repair hotel equipment as needed.
• Coordinate with vendors and contractors for external work.
• Keep facilities clean, safe and well-maintained for guests and staff.

Connaissances

Maintenance basics

Customer service

Attention to detail

Time management

Technical software tools

Outils

Maintenance software

Scheduling tools

Description du poste

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Free staff parking

A day in the life of…

As Hotel Maintenance Assistant you'll be responsible for ensuring the hotel's facilities, equipment, and grounds are well-maintained and in good working order. The role involves responding to maintenance requests, performing routine maintenance tasks, troubleshooting and repairing equipment, coordinating with vendors and contractors, and ensuring the hotel's facilities are clean, safe, and well-maintained for guests and employee

This role is unlike any other in our hotel and you’ll play a crucial role in ensuring that guests have a first class enjoyable and comfortable stay.

What do we need from you?

• Basic knowledge of maintenance and repair techniques: You will have a basic understanding of maintenance and repair techniques for plumbing, electrical, HVAC, and other equipment commonly found in hotels.
• Communication and customer service skills: The role requires interacting with guests and colleagues, so strong communication and customer service skills are essential.
• Attention to detail: You’ll need an eye for detail to be able to identify potential maintenance issues before they turn into bigger problems.
• Time management: You’ll need to be able to effectively manage your time to prioritise key hotel projects
• Technical skills: Basic knowledge of computer systems, software programs and digital tools such as maintenance management software and online scheduling tools would be highly advantageous to allow you to track work orders, manage inventory, and communicate with other departments.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’