Technology Support & Training Coordinator

Larbey Evans Ltd; City Of London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Job summary

Larbey Evans Ltd is seeking a Technology Support Coordinator for their London office. You will support the delivery and development of the firm’s technology and application systems while promoting best practices, maintaining knowledge resources, and delivering training for lawyers and staff.

Office-based role with shift hours (08:30-17:30 / 09:30-18:00) and a prime location near Liverpool Street/Fenchurch Street. The ideal candidate has 3+ years in a similar role and strong MS Office skills.

Qualifications

• 3+ years’ experience in a similar role within a law firm or professional services environment.
• Strong computer literacy and Microsoft Office skills.

Responsibilities

• Build strong working relationships with lawyers and staff, providing guidance and support to maximise their use of firm technology.
• Promote and apply IT best practices to improve efficiency, performance, and client service.
• Maintain a high level of proficiency across the firm’s applications, technologies, policies, procedures, and knowledge bases.
• Provide day‑to‑day technical guidance and support across applications, workstations, remote access, mobile devices, printers, phones, and other technologies.
• Log and manage issues using the service management system, respond to escalations, track resolutions, and identify recurring trends.
• Identify opportunities for additional training, coaching, and technology or system enhancements.
• Work closely with wider IT teams to address local office needs, issues, and opportunities.

Skills

3+ years experience

MS Office proficiency

Job description

Larbey Evans Ltd is seeking a Technology Support Coordinator for their London office. You will support the delivery and development of the firm’s technology and application systems while promoting best practices, maintaining knowledge resources, and delivering training for lawyers and staff.

Office-based role with shift hours (08:30-17:30 / 09:30-18:00) and a prime location near Liverpool Street/Fenchurch Street. The ideal candidate has 3+ years in a similar role and strong MS Office skills.