Technology Process Engineer

Spot Savvy; Cowdenbeath; On-site; GBP 33,000; Full time

Job summary

A leading company in Scotland is seeking a Technology Process Engineer to oversee IT processes at their Cowdenbeath facility. The role focuses on improving efficiency and quality through process design, data analysis, and collaboration across teams. Ideal for a recent engineering or IT graduate with relevant experience.

Benefits

31 days holiday

Pension

Extensive technical training

Access to company resources

External professional development courses

Career growth and mentoring opportunities

Qualifications

• Experience in process engineering or IT operations.
• Proficiency in project management and meeting deadlines.

Responsibilities

• Design and implement IT processes to enhance service delivery.
• Continuously improve IT processes and monitor KPIs.
• Collaborate with production and engineering teams.

Skills

Process Modelling

Lean Methodologies

Continuous Improvement

Change Management

Root Cause Analysis

Communication

Education

Degree in Engineering

Degree in IT

Job description

Technology Process Engineer Based Cowdenbeath

CR Smith is a dynamic manufacturing and installation organisation specializing in custom windows, doors, living space products, and repair services. We provide state-of-the-art, thermally efficient products that are in high demand.

Every product is made to order on short lead times, creating a complex and fast-moving environment. We serve a broad customer base, including homeowners, housebuilders, trade organizations, and social housing organizations across Scotland.

Rated Excellent on Trust Pilot with over 5,000 reviews, and voted the best company in the UK in our sector by consumer champion Which.co.uk, service and customer experience are at the heart of everything we do.

Due to continual growth, we now require a Technology Process Engineer to join our team at our manufacturing facility in Cowdenbeath. Reporting directly to the Engineering and Continuous Improvement Manager, the role involves overseeing the design, implementation, and optimisation of IT processes supporting our technology systems. The focus is on improving efficiency, effectiveness, and quality through innovation, standardisation, and continuous improvement.

Roles and Responsibilities

1. Process Design & Optimisation: Design, document, and implement IT processes and workflows to enhance service delivery, operational efficiency, and system performance.
2. Process Improvement: Continuously evaluate and improve IT processes, identify bottlenecks, and adopt best practices to streamline operations and enhance service quality.
3. Data Analysis & Reporting: Use analytics to monitor manufacturing processes, identify improvement areas, and report on KPIs to leadership.
4. Standards & Governance: Establish and enforce standards, policies, and governance around IT processes to ensure consistency, compliance, and best practices.
5. Risk Management: Identify potential risks in current IT processes and address them proactively to prevent operational disruptions.
6. Stakeholder Collaboration: Build strong relationships across production, engineering, and quality teams, ensuring clear communication and feedback.
7. New Technologies: Assist in planning and implementing new equipment and technologies to enhance production efficiency.

Candidate Requirements

• Technical knowledge of process modelling, lean methodologies, and continuous improvement techniques.
• Experience in process engineering, IT operations, or IT service management.
• Ability to manage change, work across functions, and communicate effectively with stakeholders.
• Proficiency in root cause analysis and implementing long-term solutions.
• Project management skills with the ability to meet deadlines and manage resources.
• Proactive, self-driven, and capable of balancing short-term challenges with long-term projects.
• Strong communication skills with the ability to develop and train others on SOPs and best practices.
• Ideally, a degree in engineering or IT.
• Good knowledge of Health & Safety practices.

What We Offer

• Salary - £33,000
• 31 days holiday
• Pension
• Extensive technical training
• Access to company resources and internal support
• External professional development courses
• Excellent career growth and mentoring opportunities

This role offers a unique opportunity for a dynamic individual to join one of Scotland's leading brands, with the autonomy to make a significant impact within a growth-oriented organization committed to quality, safety, and service excellence.

This position is suitable for a recent engineering or IT graduate with some experience in an industrial environment.