Technology Operations Analyst - Patch, Security & Governance

HCL Technologies; Birmingham; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

HCL Technologies, Birmingham, UK, is seeking a Technology Operations Analyst to support patch governance, KPI reporting, and audit remediation within a hybrid, fixed-term role. The candidate will drive platform stability, security and compliance objectives and collaborate with engineering, operations, security and business stakeholders.

Required experience is 9+ years, with a strong background in ITIL, governance, patch management and risk management.

Qualifications

• ITIL and governance experience within IT operations.
• Patch management and risk remediation knowledge.
• Excellent collaboration with security and engineering teams.

Responsibilities

• Operate patch governance processes, KPI reporting and audit remediation.
• Drive platform stability, security and compliance objectives.
• Execute patching, upgrades, vulnerability remediation and validation activities.
• Collaborate with engineering, operations, security and business stakeholders.
• Support governance, reporting, audit readiness and continuous improvement.

Skills

ITIL

Governance

Patch Management

Risk Management

Job description

HCL Technologies, Birmingham, UK, is seeking a Technology Operations Analyst to support patch governance, KPI reporting, and audit remediation within a hybrid, fixed-term role. The candidate will drive platform stability, security and compliance objectives and collaborate with engineering, operations, security and business stakeholders.

Required experience is 9+ years, with a strong background in ITIL, governance, patch management and risk management.