Patch & Compliance Analyst - Server OS Updates

HCLTech; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

20 days vacation

Health insurance

Life & Travel insurance

Job summary

HCLTech in the United Kingdom is seeking a L1 Data Center Patch Management Analyst to coordinate and execute server patching across physical and virtual infrastructure. You will manage maintenance windows, run patch scripts, verify post-patch health, and keep CMDB/ITSM records up to date.

You will work with Windows Server and Linux environments, using WSUS/SCCM, Red Hat Satellite, and Ansible. Strong documentation, change-management awareness, and the ability to operate in shifts are essential.

Qualifications

• Basic administration of Windows Server (2016/2019/2022) and Linux (RHEL/Ubuntu).
• Familiarity with WSUS, SCCM, or Red Hat Satellite for server patching.
• Introductory knowledge of virtualization platforms (VMware vSphere / Microsoft Hyper-V) and snapshot management.
• Ability to read system logs (Windows Event Viewer, /var/log) to identify post-patch issues.
• Awareness of change management and CMDB concepts in ITSM platforms.

Responsibilities

• Execute server OS patches (Windows Server, RHEL/CentOS/Ubuntu) as per the approved change schedule.
• Perform pre-patching health checks: disk space, service status, backup verification, and snapshot creation.
• Apply patches through WSUS, SCCM, Satellite (Red Hat), or Ansible playbooks under supervision.
• Validate server functionality post-patch: verify services, check event logs, and perform application smoke tests.
• Document patch execution steps, outcomes, and any deviations in the ITSM change record.
• Monitor patch compliance dashboards and flag non-compliant servers to L2.
• Coordinate scheduled maintenance windows with application teams and stakeholders.
• Support rollback activities in case of patch-induced failures.
• Assist in maintaining accurate server inventory and patch status in the CMDB.
• Escalate unresolved patch failures, service degradation, or security vulnerabilities to L2.

Skills

Windows Admin

Linux Admin

WSUS/SCCM

Red Hat Satellite

Ansible

VMware vSphere

Hyper-V

Log Analysis

CMDB/ITSM

Education

RHCSA

CompTIA Server+

ITIL 4 Foundation

Tools

WSUS

SCCM

Red Hat Satellite

Ansible

VMware vSphere

Hyper-V

Job description

HCLTech in the United Kingdom is seeking a L1 Data Center Patch Management Analyst to coordinate and execute server patching across physical and virtual infrastructure. You will manage maintenance windows, run patch scripts, verify post-patch health, and keep CMDB/ITSM records up to date.

You will work with Windows Server and Linux environments, using WSUS/SCCM, Red Hat Satellite, and Ansible. Strong documentation, change-management awareness, and the ability to operate in shifts are essential.