Technology Enabled Care Service Administrator

Sirona-Care-; Warmley; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sirona care & health CIC is seeking a Technology Enabled Care Service Administrator to join the Warmley team. The role involves handling all administration for the service, managing invoicing, and coordinating with healthcare professionals and the public.

Core hours are Monday to Friday, with a 37.5-hour week and NHS pay scale. Based at Warmley Business Park, you will support the Assistive Technology service across the region, ensuring accurate records, timely payments, and smooth day-to-day

Qualifications

• GCSE English and Maths (Grade C/4 or above) or equivalent qualification/experience.
• Experience of working within an Assistive Technology, Telecare, Community Equipment, NHS or Adult Social Care service.
• Excellent verbal and written communication skills with the ability to liaise effectively with service users, carers, professionals and partner organisations.
• Good working knowledge of Microsoft Office applications including Outlook, Word, Excel and databases.

Responsibilities

• Be responsible for all administration duties within the service, handling office tasks.
• Manage invoicing for the Assistive Technology Service, including setting up and checking direct debits.
• Liaise with healthcare professionals and members of the public.
• Prioritise daily work to ensure efficient running of the service.
• Act as back-up to the Assistive Technology lead to maintain service operations as needed.

Skills

Verbal and written communication

Microsoft Office

Administrative support

TEC/Telecare knowledge

Hospital discharge processes

Education

GCSE English and Maths (C/4) or equivalent

Tools

Outlook

Word

Excel

Databases

Job description

Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 083-8277755-HO

Employer Sirona care & health CIC Employer type NHS Site Warmley Business Park Town Warmley Salary £25,760 - £27,476 Per annum Salary period Yearly Closing 25/09/2026 23:59

Technology Enabled Care Service Administrator

NHS AfC: Band 3

Job overview

The Technology Enabled Care Service - assesses, installs, and monitors assistive technology equipment across predominantly B&NES, Bristol and South Glos. The service promotes the use of assistive technology across the organisation, encouraging individuals to consider assistive technology as a preventative measure to reduce reliance on care & support services. This is a self-funding paid for service.

The Assistive technology service is based at Warmley Business Park, Warmley, Bristol.

Core business hours are between 6am and 8pm across 5 days out of 7 days per week. Current normal working hours for this role are generally Monday to Friday 8.30am – 4.30pm. Not all services operate within the core hours but there may be future requirements for services to move to this arrangement.

Main duties of the job

• To be responsible for all the administration duties within the service. This includes all aspects of office work pertaining to the service.
• To manage all aspects of invoicing for the Assistive technology Service, setting up, managing and checking direct debits
• To liaise with all healthcare professionals and members of the public.
• To prioritise work on a daily basis ensuring effective and efficient running of the Assistive technology Service in accordance with auditors guidelines
• To act in the absence of the Assistive technology lead in keeping all aspects of the service running which maybe for significant periods of time, at short notice throughout the week.

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Detailed job description and main responsibilities

Please see the job description and person specification attached for further information on the role.

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Please use your 'Supporting Information' to demonstrate and provide evidence in how you meet the Person Specification below.

Person specification

Qualifications

• GCSE English and Maths (Grade C/4 or above) or equivalent qualification/experience.

Knowledge, Skills & Experience

• Experience of working within an Assistive Technology, Telecare, Community Equipment, NHS or Adult Social Care service.
• Excellent verbal and written communication skills with the ability to liaise effectively with service users, carers, professionals and partner organisations.
• Good working knowledge of Microsoft Office applications including Outlook, Word, Excel and databases.
• Experience of providing comprehensive administrative support within a health, social care or customer service environment.
• Knowledge of TEC/Telecare referral pathways, hospital discharge processes and community-based services.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.