Technician (Service) (Bury St Edmunds Audi)

Marriott Motor Group; Bury St Edmunds; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a family-run business with over a century of experience in the transport industry! As a Service Technician, you'll play a crucial role in delivering exceptional service at a renowned dealership. This position offers the chance to work with a passionate team, ensuring that every vehicle is serviced to the highest standards. If you're skilled in diagnostics and repairs, or just love working with cars, this is the perfect opportunity for you. Enjoy a supportive environment that values customer satisfaction and employee growth, with a range of benefits designed to enhance your career and well-being.

Benefits

Healthcare cashback plan

Generous holiday entitlement

Employee assistance program

Long service award

Leading brand-led learning and development

Car benefit purchase scheme

High street retailer discounts

Recommend a friend scheme

Qualifications

• Experienced in routine maintenance and servicing of motor vehicles.
• Familiar with latest vehicle technology and diagnostics.

Responsibilities

• Diagnose, repair, and service motor vehicles to high standards.
• Meet with customers to identify and understand vehicle issues.
• Ensure compliance with industry guidelines in all tasks.

Skills

Attention to detail

Communication and interpersonal skills

Problem solving

Time management

Troubleshooting

Job description

We are excited to announce an opportunity for a skilled Service Technician to become a part of our esteemed service department at Bury St Edmunds Audi, part of Marriott Motor Group. As a family-run business with over one hundred years of experience in the transport industry, our core values are rooted in exceptional customer service, personal relationships, expertise, and honesty. We pride ourselves on our knowledgeable and passionate team who are dedicated to providing the highest standards of service.

This role is ideal for an experienced professional who excels in routine maintenance, servicing, and repairs. While MOT testing experience is preferred, it is not essential. Additionally, if you are a Diagnostic Technician, we would love to hear from you.

As a Technician, your key responsibilities will be:

1. Accurately and skillfully undertake diagnosis, repairs, and servicing of motor vehicles to the highest standards and to the appropriate specification.
2. Ensure full understanding of the latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
3. Meet with customers to identify and clearly understand problems as and when required.
4. Work with other departments in the retailer to facilitate the servicing and repair of vehicles.
5. Detect and diagnose any additional faults for further repair.
6. Ensure all work is completed safely and complies with retailer, manufacturer, and industry guidelines.
7. Fulfil all tasks to the customer’s complete satisfaction.
8. Help the retailer achieve industry-leading standards of process efficiency.

If you would love to be part of our Marriott Motor Group family, please APPLY now with an up-to-date copy of your CV. We look forward to hearing from you soon.

Marriott Motor Group is an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Skills for the job

• Attention to detail
• Communication and interpersonal skills
• Problem solving
• Time management
• Troubleshooting

Benefits include:

• Competitive salary
• Healthcare cashback plan
• Generous holiday entitlement
• Employee assistance program
• Long service award
• Leading brand-led learning and development
• Marriott car benefit purchase scheme
• High street retailer discounts
• Recommend a friend scheme

Location: Wolsey House, Sproughton Road, Ipswich, Suffolk, IP1 5AN, United Kingdom