Technician

OTIS LIMITED; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Pension and benefits

Company car

Job summary

OTIS LIMITED is seeking a Regional Technical Support Engineer to ensure the safety and reliability of elevator and escalator systems across the London area. You will act as a subject matter expert, troubleshoot complex issues, and support across branches to maintain a high standard of service.

The role offers intensive training, on-site collaboration, a company car, an iPhone, and a competitive salary package.

Qualifications

• Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
• Hold a drivers license
• You have good skills in electricity and electrical engineering
• You are a committed professional, with safety as your priority
• You are comfortable communicating to others
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools.

Responsibilities

• Act as a subject matter expert for lift problems and troubleshooting.
• Work with other branches to provide and support with diagnosis of highly complex issues.
• Provide coaching and development to others around technical issues.
• Carry out 100% of the elevator maintenance and service visits of the units within your territory.
• Work within your defined geographical area / territory, managing the portfolio of elevators within it.
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix.
• Carry out minor repairs to achieve continual operation.
• Liaise directly with the customer while on site to build a good working relationship.

Skills

Electrical engineering

Communication

Teamwork

Digital tools

Education

NVQ4 or equivalent in lift servicing

Job description

Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located across the London area. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will:

• Act as a subject matter expert for all things around lift problems and troubleshooting.
• Work with other branches to provide and support with diagnosis of highly complex issues.
• Provide coaching and development to others around technical issues., You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

Customize here for work schedule / shift / weekly hours We offer you remuneration in accordance with local financial standards / wage agreement Customize here including vacation, bonuses and XY vacation days. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here) The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

• Be qualified to NVQ 4 or equivalent within lift servicing and repairs.
• Hold a drivers license
• You have good skills in electricity and electrical engineering
• You are a committed professional, with safety as your priority
• You are comfortable communicating to others
• You are curious, adaptable, and you know how to work alone or in a team
• You are comfortable using electronic and digital tools., Reference qualifications that are required for maintenance mechanics in your country
• Hold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext!

• We offer a competitive salary, pension and benefits.
• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
• You will receive modern and high-quality work clothes, your own tools, an iPhone and company vehicle.

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next! On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory
• Work within your defined geographical area / territory, managing the portfolio of elevators within it
• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix
• Carry out minor repairs to achieve continual operation
• Liaise directly with the customer while on site to build a good working relationship
• What you will need to be successful (adjust for local regulations)