Technical Workshop Lead - Team Mentor & Solutions

Halfords; Broadstairs; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

5.6 weeks leave

Up to 50% off garage bills

Discounts on products

Family & Friends discounts

Cycle to Work Scheme

Wagestream salary access

GP Access

Share save scheme

Health Plan

Pension & Life Assurance

Job summary

Halfords is seeking a Workshop Manager to lead a skilled team of technicians and deliver exceptional technical solutions while ensuring outstanding customer service. You will coordinate workshop operations, allocate work based on skill and demand, and drive performance across the team.

This role emphasizes mentoring, adherence to health and safety standards, and promoting Halfords values as the business grows in motoring services and electric mobility.

Qualifications

• Level 3 in Light Vehicle Maintenance or equivalent.
• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in-house systems.
• Valid driving license.

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with Front of House to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords Values and promote a positive culture.

Education

Level 3 in Light Vehicle Maintenance

Job description

Halfords is seeking a Workshop Manager to lead a skilled team of technicians and deliver exceptional technical solutions while ensuring outstanding customer service. You will coordinate workshop operations, allocate work based on skill and demand, and drive performance across the team.

This role emphasizes mentoring, adherence to health and safety standards, and promoting Halfords values as the business grows in motoring services and electric mobility.