Workshop Manager

Halfords; Glasgow; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off most products

Financial planning support via Wagestream

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

A leading automotive service provider in Glasgow is seeking a Workshop Manager to lead a team of technicians. The successful candidate will drive technical excellence while ensuring exceptional customer service. Responsibilities include managing daily operations, collaborating with the Front of House team, and mentoring staff. The ideal candidate possesses Level 3 in Light Vehicle Maintenance, strong leadership abilities, and a valid driving license. Join a supportive environment that values team engagement and development.

Qualifications

• Proven leadership and mentoring skills.
• Excellent communication and organizational abilities.
• Strong track record of meeting targets and building relationships.

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Conduct daily huddles to keep the team informed and motivated.

Skills

Leadership

Communication

Organizational skills

Education

Level 3 in Light Vehicle Maintenance or equivalent

Job description

Workshop Manager – Halfords Glasgow

Join Halfords as a Workshop Manager and lead a talented team of technicians to drive technical excellence and deliver exceptional customer service.

Key Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.

Key Accountabilities

• Understand customer demand and manage the team to exceed expectations.
• Communicate clearly with customers about work options and implications.
• Maximise team performance against sales and customer service targets.
• Ensure compliance with Health & Safety and quality standards.
• Support team engagement and bring Halfords Values to life.

Qualifications & Experience

• Level 3 in Light Vehicle Maintenance or equivalent experience.
• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in‑house systems.
• Valid driving licence.

Benefits

• 5.6 weeks’ annual leave
• Up to 50 % off garage bills in our Autocentres and 25 % off most Halfords products in our retail stores
• Discounts on groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike and enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30 % of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20 % discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

Explore other Halfords roles and grow your career in a supportive and engaging environment.