Technical Training Specialist M/F/D

Hager UK; Telford; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Personalized onboarding

Hi University training

Internal mobility opportunities

Job summary

Hager UK in Telford is seeking a Technical Training Specialist M/F/D to join our Marketing team on a permanent basis. You will develop and deliver technical training, ensure content accuracy, and drive the Hager Academy.

You will work with customer-facing teams and manufacturing staff, managing LMS-based courses, inductions, and training facilities to provide a high-quality learning experience. This role offers a structured onboarding, access to Hager Hi University, and ample internal career

Qualifications

• You have experience in training and events, supported by relevant qualifications.
• You have the ability to create, review and communicate clear and accurate technical content.
• You are confident delivering technical training to different audiences across the business.
• You are organised and comfortable managing training programmes, learning content and training facilities.
• You are detail-oriented, with a strong focus on the quality and accuracy of technical information.
• You are customer-focused and committed to delivering a high-quality learning and training experience.

Responsibilities

• Create and proofread high-quality technical content, including feature and benefit sheets, whitepapers, articles and technical submissions.
• Ensure the technical accuracy of marketing content and contribute to the management of product data and technical information.
• Develop, review and deliver technical training programmes across the business, including for customer-facing teams and manufacturing employees.
• Lead technical inductions for new employees and develop and maintain technical training courses within the Learning Management System (LMS).
• Take ownership of the Hager Academy and ensure training facilities and equipment are regularly updated to deliver a high-quality customer experience.
• Support the business in strengthening its technical capability by ensuring training materials, documentation and technical content are accurate, impactful and aligned with strategic goals.

Skills

Training experience

Content creation

Training delivery

Program management

Attention to detail

Customer focus

Job description

In our marketing department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow’s electrical world. You can too, Join us! As a Technical Training Specialist M/F/D you will report to the Country Marketing Manager in the Marketing based in Telford for a Permanent contract.

What tou will do?

• Create and proofread high-quality technical content, including feature and benefit sheets, whitepapers, articles and technical submissions.
• Ensure the technical accuracy of marketing content and contribute to the management of product data and technical information.
• Develop, review and deliver technical training programmes across the business, including for customer-facing teams and manufacturing employees.
• Lead technical inductions for new employees and develop and maintain technical training courses within the Learning Management System (LMS).
• Take ownership of the Hager Academy and ensure training facilities and equipment are regularly updated to deliver a high-quality customer experience.
• Support the business in strengthening its technical capability by ensuring training materials, documentation and technical content are accurate, impactful and aligned with strategic goals.

What about you?

• You have experience in training and events, supported by relevant qualifications.
• You have the ability to create, review and communicate clear and accurate technical content.
• You are confident delivering technical training to different audiences across the business.
• You are organised and comfortable managing training programmes, learning content and training facilities.
• You are detail-oriented, with a strong focus on the quality and accuracy of technical information.
• You are customer-focused and committed to delivering a high-quality learning and training experience.

What we offer?

• Personalized onboarding experience program designed to make your first days smooth
• Opportunities to learn and grow through Hager Group's awarded Hi University.
• Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages?

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
• You will be invited for a first interview with the hiring manager & the recruiter
• A second Interview will be then organized with the N+2 & the HR manager