Technical Training Specialist M/F/D

Hager Power Station; Telford; Vor Ort; GBP 45.000 - 58.000; Vollzeit

Zusammenfassung

Hager Sales in the United Kingdom is seeking a Technical Training Specialist M/F/D to design, develop and deliver technical training programmes across the business, including customer-facing teams and manufacturing staff.

You will create and proofread high-quality technical content, ensure accuracy in marketing materials and manage product data. The role includes leading inductions, maintaining LMS courses and overseeing the Hager Academy to deliver a high-quality customer experience.

Qualifikationen

• Experience in training and events is required.
• Ability to create and review technical content is required.
• Confident delivering technical training to diverse audiences.
• Organised in managing training programmes and facilities.
• Detail-oriented with focus on the quality of technical information.
• Customer-focused with commitment to high-quality learning experiences.

Aufgaben

• Create and proofread high-quality technical content, including feature and benefit sheets, whitepapers, articles and technical submissions.
• Ensure the technical accuracy of marketing content and contribute to the management of product data and technical information.
• Develop, review and deliver technical training programmes across the business, including for customer-facing teams and manufacturing employees.
• Lead technical inductions for new employees and develop and maintain technical training courses within the Learning Management System (LMS).
• Take ownership of the Hager Academy and ensure training facilities and equipment are regularly updated to deliver a high-quality customer experience.
• Support the business in strengthening its technical capability by ensuring training materials, documentation and technical content are accurate, impactful and aligned with strategic goals.

Kenntnisse

Training and events experience

Technical content creation

Public speaking / training delivery

Organisation / project management

Attention to detail

Customer-focused

Jobbeschreibung

Technical Training Specialist M/F/D

Hager Sales, Telford, United Kingdom - Permanent

In our marketing department, growth is collective: we move forward together, we learn together, and you'll be a key driver. We are shaping tomorrow's electrical world. You can too.

What you will do?

• Create and proofread high-quality technical content, including feature and benefit sheets, whitepapers, articles and technical submissions.
• Ensure the technical accuracy of marketing content and contribute to the management of product data and technical information.
• Develop, review and deliver technical training programmes across the business, including for customer-facing teams and manufacturing employees.
• Lead technical inductions for new employees and develop and maintain technical training courses within the Learning Management System (LMS).
• Take ownership of the Hager Academy and ensure training facilities and equipment are regularly updated to deliver a high-quality customer experience.
• Support the business in strengthening its technical capability by ensuring training materials, documentation and technical content are accurate, impactful and aligned with strategic goals.

What about you?

• You have experience in training and events, supported by relevant qualifications.
• You have the ability to create, review and communicate clear and accurate technical content.
• You are confident delivering technical training to different audiences across the business.
• You are organised and comfortable managing training programmes, learning content and training facilities.
• You are detail-oriented, with a strong focus on the quality and accuracy of technical information.
• You are customer-focused and committed to delivering a high-quality learning and training experience.

What we offer?

• Personalized onboarding experience program designed to make your first days smooth
• Opportunities to learn and grow through Hager Group's awarded Hi University.
• Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages?

• Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
• You will be invited for a first interview with the hiring manager & the recruiter
• A second Interview will be then organized with the N+2 & the HR manager