Technical Support Officer - Building Control

TN United Kingdom; Enfield; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading council in Enfield is seeking a Technical Support Officer to join their Building Control Support Team. This role involves processing applications, ensuring compliance with regulations, and providing expert advice to clients. The position offers flexible working arrangements and a commitment to a diverse workforce, with excellent benefits including a generous pension scheme and career development opportunities.

Benefits

Excellent pension through the Local Government Pension Scheme

Up to 32 days annual leave plus public holidays

Flexible remote and office-based working arrangements

Interest-free season ticket loans

Opportunities for career development

Employee Assistance Programme

Health and leisure discounts

Tax-free bikes for commuting

One month's paid sabbatical for registered Social Workers

Qualifications

• Experience in processing Building Control applications.
• Ability to provide expert advice to clients and council officers.

Responsibilities

• Processing income through fees and charges.
• End-to-end processing of Building Control applications.
• Issuing statutory documents like Completion Certificates.

Skills

Customer Service

Technical Support

GDPR Compliance

Job description

Technical Support Officer - Building Control, Enfield

Client: Enfield Council

Location: Enfield, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e010d3b69573

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

The Building Control Support Team is responsible for providing technical and administrative functions for all work undertaken by the Building Control Team to ensure satisfactory service delivery to residents and businesses within the Borough.

You will be responsible for:

• Processing income received through fees and charges, including raising invoices for all services provided to external clients and internal departments, ensuring compliance with Council processes, the LBE Constitution, and Financial Regulations.
• End-to-end processing of Building Control applications, contraventions, and dangerous structures, ensuring all are logged, validated, registered, and casework handed to appropriate officers.
• Ensuring document retention practices comply with GDPR and Council Retention Policy.
• Issuing statutory documents, such as Completion Certificates.
• Processing competent persons data for Local Land Charges service users.
• Responding to customers and applicants using Building Control services.

As part of the team, provide expert and impartial advice to clients, council officers, and members on matters related to applications, payments, fees, statutory requirements, and contribute to developing policies, procedures, and standards to deliver value in Building Control services.

Support operational policy development and continuous improvement within Building Control.

For more information about the role, please contact Andrew Marsden or Su Whybrow for an informal discussion or to arrange a team visit.

If you experience difficulties accessing this information, contact Farida Uddin at 0208 132 1027 or email [emailprotected].

We do not see your name or title when shortlisting applications. Please do not include your name on your CV or statement. Your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification, will determine your suitability for interview. We encourage you to address these criteria thoroughly.

We are committed to a diverse workforce and fostering a culture that values customer service. If you share these values, we welcome your application. Flexible working options are available; click here to learn more.

Why work for Enfield Council?

• Excellent pension through the Local Government Pension Scheme.
• Up to 32 days annual leave, plus eight public holidays and an extra day at Christmas.
• Flexible remote and office-based working arrangements.
• Interest-free season ticket loans, repayable over three or ten months.
• Opportunities for career development through various training programs.
• Employee Assistance Programme offering confidential advice and counseling.
• Health and leisure discounts, tax-free bikes for commuting.
• One month's paid sabbatical for registered Social Workers in Children's Social Care.

Note: The vacancy may close early once sufficient applications are received. Please apply promptly. Previous applicants within the last six months are not eligible to reapply.

Meridian Water | A 20-year regeneration project led by Enfield Council, creating 10,000 homes and 6,000 jobs near Lee Valley Regional Park.