Technical Support & Field Solutions Intern - Surveillance

Dahua; United Kingdom; On-site; GBP 25,000 - 40,000; Full time

Job summary

Dahua in the United Kingdom is seeking a Technical Support Specialist to provide expert advice on video surveillance equipment. You will assist sales staff and customers with technical issues, maintain relationships with distributors, and offer training and support for customers. Candidates should have prior technical support experience, excellent communication skills, and the ability to learn quickly. A positive attitude and integrity are essential for success in this role.

Qualifications

• Right to work in the UK.
• Prior experience in a technical support role.
• Good customer service and communication skills.
• Ability to handle pressure.
• Fast learner of new technologies.
• Positive attitude.
• Show initiative, honesty, and integrity.

Responsibilities

• Provide technical support for video surveillance equipment.
• Maintain relationships with distributors and integrators.
• Communicate efficiently with Headquarter.
• Conduct site surveys and customer training.
• Test and repair video surveillance equipment.

Skills

Technical support experience

Customer service skills

Communication skills

Ability to learn new technologies

Initiative

Integrity

Job description

Dahua in the United Kingdom is seeking a Technical Support Specialist to provide expert advice on video surveillance equipment. You will assist sales staff and customers with technical issues, maintain relationships with distributors, and offer training and support for customers. Candidates should have prior technical support experience, excellent communication skills, and the ability to learn quickly. A positive attitude and integrity are essential for success in this role.