Technical Support Engineer (Zend Framework / PHP) - Global Software company

JR United Kingdom; Norwich; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company based in Norwich is seeking a Senior Technical Support Engineer experienced with Zend Framework and PHP applications. The role focuses on troubleshooting across Linux and Windows environments for high-profile clients like NASA. Join a dynamic team and enhance your career in a pivotal support role within a prestigious firm.

Qualifications

• 5+ years in technical support or similar role.
• Experience with PHP technologies and troubleshooting.
• Familiarity with Linux and Windows server environments.

Responsibilities

• Act as the first point of contact for clients.
• Assist in diagnosing and resolving technical issues.
• Utilize expertise in PHP to ensure client satisfaction.

Skills

PHP

Linux

Windows

Database Management

Shell Scripting

Job description

Technical Support Engineer (Zend Framework / PHP) - Global Software company, Norwich

Client: Hawksworth

Location: Norwich

Job Category: Other

EU work permit required: Yes

Job Views: 8

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Position: Technical Support Engineer (Zend Framework / PHP-based application)

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with clients including NASA. They are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework.

Your role will involve providing technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or by email to [emailprotected].

After an initial call, we will provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. We look forward to speaking with you soon.

#zend #PHP #linux #remoteworking #globalTechfirm