Technical Support Engineer (Zend Framework / PHP) - Global Software company

JR United Kingdom; Liverpool; Remote; GBP 40,000 - 55,000; Full time

Job summary

A prominent global software company is hiring a Senior Technical Support Engineer in Liverpool. The role involves providing support for PHP-based applications, particularly with the Zend Framework, requiring strong troubleshooting skills across Linux and Windows environments. This position offers the opportunity to work with high-profile clients including NASA and Tesla in a fully remote setting.

Qualifications

• 5+ years in technical support.
• Hands-on experience with PHP technologies.
• Experience in Linux and Windows server environments.

Responsibilities

• Represent client's first point of contact.
• Assist customers with PHP expertise.
• Diagnose and troubleshoot performance issues.

Skills

PHP

Zend Framework

Linux

Windows

Networking

Shell Scripting

Technical Support

Job description

Technical Support Engineer (Zend Framework / PHP) - Global Software company, Liverpool

Client: Hawksworth

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 8

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Position: Technical Support Engineer (Zend Framework / PHP-based application)

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, with clients including NASA—some of their software is used by top organizations worldwide.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, especially Zend Framework.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If this sounds like you and you're excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or by email to [emailprotected].

After our initial call, I can provide the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

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