Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Stoke-on-Trent; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading global software company is seeking a Senior Technical Support Engineer to handle PHP-based applications. This fully remote role involves troubleshooting in both Linux and Windows environments, aiming to support high-profile clients like NASA. Ideal candidates will have over 5 years in tech support with strong PHP and server experience.

Qualifications

• 5+ years in tech support.
• Hands-on experience with PHP technologies.
• Experience in Linux and Windows server environments.

Responsibilities

• Represent the client as the first point of contact.
• Assist customers by demonstrating PHP expertise.
• Diagnose and troubleshoot performance and integration issues.

Skills

PHP expertise

Linux experience

Windows experience

Basic networking

Shell scripting

Job description

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company - DevOps / version control / Security

Fully remote

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, trusted by organizations including NASA, with a broad client base.

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or email to [emailprotected].

After an initial call, we can share the full position description and discuss the company in more detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

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