Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Norwich; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global software company seeks a Technical Support Engineer specializing in PHP-based applications, to provide fully remote technical support. The successful candidate will troubleshoot and address client issues, working with cutting-edge software used by top organizations like NASA and Samsung. Ideal candidates will have extensive technical support experience and possess networking skills.

Qualifications

• 5+ years in technical support.
• Hands-on experience with PHP-related technology.
• EU work permit required.

Responsibilities

• Provide technical support for PHP-based applications.
• Diagnose and troubleshoot performance and integration issues.
• Represent the client as the first point of contact.

Skills

Troubleshooting PHP-based applications

Technical support in Linux and Windows environments

Basic networking skills

Shell scripting skills

Job description

Position: Technical Support Engineer (PHP-based application)

Company:

Global Software company - DevOps / version control / Security

Location:

Fully remote

Requirements:

• Experience supporting and troubleshooting PHP-based applications, such as Zend Framework
• Experience with Linux and Windows environments
• 5+ years in technical support
• Hands-on experience with PHP-related technology
• Basic networking and shell scripting skills
• EU work permit required

Responsibilities:

• Provide technical support for PHP-based applications
• Diagnose and troubleshoot performance and integration issues
• Represent the client as the first point of contact
• Assist customers demonstrating PHP expertise

Additional Information:

Our client is a highly reputable software company, used by organizations including NASA, Electronic Arts, Samsung, and Tesla. The role is fully remote. Database experience, especially on mainframe, is a plus but not essential.

Application Process:

Send your CV via this platform or by email to [emailprotected]. After an initial call, full position details will be shared, and further discussions can be held.

Thank you for considering this opportunity. We look forward to speaking with you.