Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

JR United Kingdom; Cambridge; Remote; GBP 40,000 - 55,000; Full time

Job summary

A global tech firm is seeking a Technical Support Engineer with experience in PHP applications, including Zend Framework. This fully remote role requires a professional with 5+ years in tech support, adept at troubleshooting in Linux and Windows environments. Join a reputable company serving notable clients like NASA and Tesla. Ideal candidates will thrive in a dynamic workload that includes client interactions and technical problem-solving.

Qualifications

• 5+ years experience in tech support.
• Experience with PHP technologies, particularly Zend Framework.
• Familiarity with Linux and Windows server environments.

Responsibilities

• Act as the first point of contact for clients.
• Assist customers with PHP-based application issues.
• Diagnose and troubleshoot performance and integration problems.

Skills

PHP expertise

Linux server experience

Windows server experience

Basic networking

Shell scripting

Job description

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Cambridge

Client: Hawksworth

Location: Cambridge (Remote)

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Position: Technical Support Engineer (PHP-based application)

Company: Global Software company specializing in DevOps, version control, and security

Fully remote role

Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments?

Our client is a highly reputable software company, used even by NASA. The list of their clients is impressive!

We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework.

Your responsibilities will include providing technical support for our client's environment, working on Linux and Windows servers. Database experience, especially on mainframes, is a plus but not essential.

What does your day look like?

• Represent our client as the first point of contact
• Assist customers by demonstrating your PHP expertise
• Diagnose and troubleshoot performance and integration issues
• Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting

If this sounds like you and you're excited to join a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV here or via email to [emailprotected].

After initial contact, we will provide the full position description and discuss the company in detail.

Thank you for considering this opportunity. I look forward to speaking with you soon.

#zend #PHP #linux #remoteworking #globalTechfirm