Technical Support Engineer – Off Highway Vehicles

Executive Network Group; Cambridgeshire and Peterborough; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Technical Support Engineer specializing in off highway vehicles. This role offers the chance to leverage your expertise in diagnostics and customer support within a collaborative team environment. You will act as the technical expert for a major vehicle manufacturer, addressing a range of technical queries and ensuring optimal performance for customers. With a focus on professional development and a supportive culture, this opportunity is ideal for those looking to advance their careers in a stable and successful organization.

Benefits

Excellent contributory pension scheme

Onsite car parking

33 days holiday

Medical plans

Family events

Qualifications

• Experience in heavy plant or construction machinery diagnostics.
• Strong technical problem-solving and customer support skills.

Responsibilities

• Provide expert technical support for off highway vehicles.
• Assist internal and external customers with machinery performance.

Skills

Heavy Plant Diagnostics

Customer Support

Technical Problem Solving

Communication Skills

IT Skills

Education

Engineering Qualification (NVQ, C&G, BTEC, Degree)

Job description

Technical Support Engineer – Off Highway Vehicles

Technical Support Engineer – Off Highway Vehicles

1 week ago Be among the first 25 applicants

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Senior Appointments Recruitment | Search & Selection | Industrial Manufacturing and Engineering | Technical Network (an Executive Network Group…

Do you have a background in heavy plant or off highway vehicle diagnostics and customer support, we are looking for a Technical Support Engineer to provide expert assistance to their external customer base and internal departments.

Technical Support Engineer – Off Highway Vehicles I Heavy Plant & Equipment

Location: Cambridge

Working in a small team of dedicated Technical Support Engineers you will be responsible for specific product range for a major vehicle manufacturer & distributor, acting as the subject matter technical expert for the range of construction vehicles.

The main duties will be to provide specialist technical support for your product portfolio, to ensure internal customers and external customers receive exceptional service and experience optimal performance from their machinery. Technical queries could range from simple oil specification or torque setting questions to complex diagnostic issues which may need further research, analysis and investigation.

If you have strong diagnostics and customer support experience, this is the perfect opportunity to take your career to the next level working for a leading provider of construction and off highway heavy plant & equipment.

Core competencies for this role include:

o Experienced in heavy plant or similar construction machinery highly desirable. Anyone with knowledge of CAT, Develon, Doosan, Hitachi, Volvo, Komatsu, Leibheer, Terex, Hydrema would be a good fit. However is you have worked on commercial vehicles, agricultural plant or military vehicles or similar, we would be keen to speak with you.

o Previous experience working in the capacity as Service Engineer, Workshop Engineer or Support Engineer is highly desirable.

o Proven technical diagnostic and problem solving ability

o An enquiring mind set, willing to learn new technology and ability to absorb and disseminate information effectively.

o Apprentice trained or time served with a suitable engineering qualification – NVQ, C&G, BTEC, Degree level

o Excellent communication skills both verbally and in writing is essential. Strong IT skills are required.

o Team player, willing to be flexible depending upon job requirements.

The opportunity:

This is an excellent opportunity for an experienced engineer to be part of an stable and successful organisation offering full product training plus future professional & career development opportunities. In return our client is offering a good salary plus benefits package to include excellent contributary pension scheme, onsite car parking, 33 days holiday, medical plans, family events.

Apply on-line or call Robert Wigley for a confidential discussion technical-network.co.uk

Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical / electronic technology, energy, engineering and manufacturing, with a portfolio of services including advertising search, permanent and contract recruitment services.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Motor Vehicle Manufacturing, Agriculture, Construction, Mining Machinery Manufacturing, and Motor Vehicle Parts Manufacturing

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