Technical Support Engineer – Off Highway Vehicles

JR United Kingdom; Cambridgeshire and Peterborough; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player seeks a Technical Support Engineer with a background in heavy plant or off-highway vehicle diagnostics. This exciting role involves providing expert assistance to customers and internal teams, ensuring optimal machinery performance through exceptional service. You'll be the go-to technical expert for a major vehicle manufacturer, tackling everything from oil specifications to complex diagnostics. Join a stable organization that values career development and offers comprehensive training, competitive salary, and generous benefits, including 33 days of holiday and medical plans. If you're ready to advance your career in the construction and heavy equipment industry, this is the opportunity for you.

Benefits

Contributory Pension Scheme

Onsite Parking

33 Days Holiday

Medical Plans

Family Events

Qualifications

• Experience with heavy plant or construction machinery is highly desirable.
• Proven diagnostic skills and willingness to learn new technologies.

Responsibilities

• Provide specialist technical support for construction vehicles.
• Ensure exceptional service and optimize machinery performance.

Skills

Heavy Plant Diagnostics

Customer Support

Problem-Solving Skills

Technical Communication

IT Proficiency

Education

Engineering Qualification (NVQ, C&G, BTEC, Degree)

Job description

Technical Support Engineer – Off Highway Vehicles, Cambridgeshire

Client: Executive Network Group

Location: Cambridge

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

Do you have a background in heavy plant or off-highway vehicle diagnostics and customer support? We are looking for a Technical Support Engineer to provide expert assistance to external customers and internal departments.

Role Overview: Working in a dedicated team, you will be responsible for a specific product range for a major vehicle manufacturer & distributor, acting as the technical expert for construction vehicles. Your duties include providing specialist technical support, ensuring exceptional service, and optimizing machinery performance. Technical queries may range from oil specifications to complex diagnostics requiring research and analysis.

This role is ideal for someone with strong diagnostics and customer support experience, looking to advance their career in the construction and off-highway heavy plant & equipment industry.

Core Competencies:

• Experience with heavy plant or similar construction machinery is highly desirable. Knowledge of brands such as CAT, Develon, Doosan, Hitachi, Volvo, Komatsu, Liebherr, Terex, Hydrema is advantageous. Experience with commercial vehicles, agricultural plant, or military vehicles is also relevant.
• Previous experience as a Service Engineer, Workshop Engineer, or Support Engineer is highly desirable.
• Proven diagnostic and problem-solving skills.
• Willingness to learn new technologies and effective information dissemination.
• Engineering qualification such as NVQ, C&G, BTEC, or Degree level, or equivalent experience.
• Excellent verbal and written communication skills, with strong IT proficiency.
• Team player, adaptable to job requirements.

The Opportunity:

This is a great opportunity for an experienced engineer to join a stable and successful organization, with full product training and career development prospects. Benefits include a competitive salary, contributory pension scheme, onsite parking, 33 days holiday, medical plans, and family events.

Application Process:

Apply online or contact Robert Wigley for a confidential discussion at technical-network.co.uk.

Technical Network recruits engineers and managers across automotive, aerospace, electrical/electronic technology, energy, engineering, and manufacturing sectors, offering advertising, search, and recruitment services.