Technical Support Engineer

TN United Kingdom; Plymouth; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An international defense company is seeking a dedicated Technical Support Engineer to enhance the reliability and functionality of critical assets. This role involves supporting the Design Management Team within the Major Infrastructure Projects unit, focusing on technical administration, process monitoring, and data analysis. With a mix of remote work and occasional onsite visits, this position offers a unique opportunity to contribute to impactful projects in a supportive environment. Join a forward-thinking organization committed to innovation and excellence in the defense sector.

Qualifications

• Experience in technical administration and support roles.
• Strong analytical skills to evaluate functional information.

Responsibilities

• Conduct technical administration activities and field visits.
• Monitor engineering processes for improvement opportunities.
• Assemble and publish reports for management analysis.

Skills

Technical Administration

Problem Solving

Data Analysis

Report Writing

Education

Bachelor's Degree in Engineering

Technical Certification

Tools

Microsoft Office Suite

Data Analysis Software

Job description

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Would you like to join an international defence company to support their clients by improving the capability, reliability, and availability of their most critical assets? Due to continued investment, this global business is currently looking for a Technical Support Engineer to join their existing team in Plymouth (mostly remote work, onsite once every few months) on a 12-month contract.

The Role

You will join the 'Major Infrastructure Projects' (MIP) Business Unit, assisting and supporting the Design Management Team to provide the framework and governance for the engineering team to deliver the project scope. As a Technical Support Engineer, your responsibilities will include, but are not limited to:

1. Undertaking a range of technical administration activities, including desktop investigations and field visits to gather information to respond to specific issues.
2. Monitoring engineering processes and identifying areas where improvements can be made.
3. Assembling and publishing routine and ad hoc reports to management, including analysis of performance with commentary.
4. Analyzing, interpreting, and evaluating relevant functional information, concepts, and ideas, and using these to develop solutions to problems.