HVAC Technical Support Engineer

TN United Kingdom; Plymouth; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a confident HVAC Technical Support Engineer to join their dynamic team in Plymouth. This role offers the opportunity to provide essential technical support for cutting-edge heat pump products, ensuring customer satisfaction across Europe. Ideal candidates will possess a background in electrical or mechanical engineering and demonstrate a strong ability to communicate technical concepts effectively. With a commitment to employee development and a supportive work environment, this position promises a rewarding career path in a global leader in energy-efficient systems.

Benefits

Competitive Salary

Internal Training

25 Days Holidays

Company Pension Scheme

Employee Scholarship Scheme

Career Progression

Health and Wellbeing Resources

Qualifications

• Practical knowledge of air source heat pumps or ability to learn.
• Ability to interpret legislation and testing documents.

Responsibilities

• Support customers with installation and commissioning of heat pumps.
• Provide technical support to European and UK customers.

Skills

Air Source Heat Pumps

Electrical Engineering

Mechanical Engineering

Communication Skills

Microsoft Office

Education

Electrical Degree

Mechanical Degree

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

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HVAC Technical Support Engineer, Plymouth

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Client:

Carrier

Location:

Plymouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e8c2127f7abf

Job Views:

16

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Country:

United Kingdom

Country:

United Kingdom

Location:

TCUK Plymouth, Porsham Close, Belliver Industrial Estate, Plymouth, Devon PL6 7DB UK

Role: Technical Support Engineer

Location: Plymouth, UK

Contract type: Full time, permanent

Carrier Residential & Light Commercial (CRLE), now has an exciting opportunity for a confident, self-starting, engineer to join the technical team in Plymouth, Devon UK. The main goal for the role is to provide technical support for Toshiba branded range of Heat Pump products for our European customers including the UK.

We welcome applications from both experienced engineers and post graduate engineers with either an electrical, mechanical or communication background, who live within a commutable distance of Plymouth, Devon.

Responsibilities

• Supporting customers with the Installation and commissioning of heat pumps, including help on selection and commissioning of control devices (BMS).
• Providing pre and post sales technical support to our European and UK customers, covering all Heat pump products (VRF, LC Residential, Air 2 Water)
• Preparing and presenting technical product training to EMEA customers.
• Liaising with internal members as necessary to resolve technical issues.

Requirements

• Practical knowledge and expertise with air source heat pumps or the ability to demonstrate the capability to learn - (graduate engineer: electrical or mechanical degree)
• Ability to interpret and understand current & new legislation and testing documents.
• Ability to communicate at all levels.
• Confidence to work independently as well as part of a team.
• Good working knowledge and understanding of Microsoft office tools i.e. Outlook, Excel, PowerPoint & Word.
• Ability to travel both domestically and internationally.
• Valid UK driving license.

Benefits

• Competitive salary dependant on experience
• Internal training provided.
• 25 days holidays plus bank holidays, plus option to purchase additional days
• Company pension scheme
• Employee scholarship scheme
• Career progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirations
• The opportunity to work at a global industry leading organisation.
• Opportunity to shape the future of a high-performing technical team.
• Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources

About us

Carrier is a worldwide leader in the design and manufacture of energy-efficient air conditioning systems. Our products are supplied globally, with a range that encompasses VRF, Split Systems, Air source heat pumps, Air to Water Heat Pump (A2W) systems and controls.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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