Technical Support Engineer

ZipRecruiter; Merstham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for Technical Support Engineers to join their dynamic team in Cornwall. This role is ideal for customer-focused individuals with a strong background in virtualization and infrastructure support. Candidates will engage in troubleshooting various technical issues, including firewalls and IP configurations, while providing exceptional service to clients. Shift work is required, offering flexibility and the chance to grow in a supportive environment. If you are ready to take on new challenges and make an impact, this opportunity is for you.

Qualifications

• Experience in virtualization (not cloud) is essential.
• Prior experience in 1st & 2nd line support is required.

Responsibilities

• Provide technical support for virtualization and infrastructure issues.
• Troubleshoot firewall, IP, and RF problems.

Skills

Virtualization

Firewall Troubleshooting

IP Troubleshooting

RF Troubleshooting

Customer Service

1st & 2nd Line Support

Infrastructure Experience

Job description

Job Description

Technical Support Engineers wanted for an MSP in Cornwall!

We are seeking candidates with experience in virtualization, firewall, IP, and RF troubleshooting.

This role is suitable for a confident, chatty, customer service-driven individual with prior experience working for an MSP.

Applicants MUST have virtualization experience (note: not cloud), as well as 1st & 2nd line support and infrastructure experience.

This role involves shift work. Further details will be provided during the interview process.