Technical Support & Compliance Administrator

MorePeople; Ely; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

31 days' holiday

Pension scheme

Health cash plan

Wellbeing support

Discounts on cinema, supermarkets and…

Regular social events

Job summary

MorePeople is seeking a Technical Support Administrator to join a busy technical team in a fast-paced fresh produce operation. You’ll handle customer queries, maintain product specifications and help manage quality data and improvement projects.

If you’re organised, detail-oriented and enjoy collaborating across departments, this role offers variety and a clear pathway to grow in technical, quality and product development areas.

Qualifications

• Experience in administration, coordination or technical support would be ideal.
• Experience in food, FMCG, retail or supply chain would be a bonus.
• Great attention to detail and the ability to juggle multiple tasks and deadlines.
• Confident communication skills and the ability to build strong working relationships.
• Good Microsoft Office skills, particularly Excel and PowerPoint.

Responsibilities

• Data & Reporting: Track technical KPIs, complaint trends and shelf-life data, turning information into useful insights.
• Customer Support: Help manage customer returns and queries, using trends to support ongoing quality improvements.
• Specs & Artwork: Keep product specifications, artwork and new product paperwork accurate and up to date.
• Reports & Presentations: Prepare crop reports, presentations and key documents for internal and external teams.
• Teamwork: Join availability meetings and work closely with different departments to keep everyone on the same page.
• Continuous Improvement: Support specification reviews, audits, technical projects and initiatives that help things run even better.

Skills

Administration

Coordination

Technical support

Food/FMCG/retail/supply chain

Attention to detail

Communication skills

MS Excel

PowerPoint

Proactive attitude

Tools

Microsoft Office

Excel

PowerPoint

Job description

MorePeople is seeking a Technical Support Administrator to join a busy technical team in a fast-paced fresh produce operation. You’ll handle customer queries, maintain product specifications and help manage quality data and improvement projects.

If you’re organised, detail-oriented and enjoy collaborating across departments, this role offers variety and a clear pathway to grow in technical, quality and product development areas.