Technical Systems Assistant

Found Food & Drink; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Collaborative team environment

Development and improvement opportunities

Exposure to compliance standards

Job summary

A food manufacturing company in Greater London seeks a Technical Systems Assistant to support the Technical and Quality team. This role involves maintaining documentation, ensuring compliance, and assisting with supplier monitoring. Ideal candidates will have experience in food safety roles, attention to detail, and organizational skills. This position offers the chance to work within a dynamic environment and contribute significantly to food safety processes.

Qualifications

• Experience in a technical, quality, or food safety role within food manufacturing.
• Strong understanding of food safety standards and quality management systems.
• Confident working with data and technical documentation.

Responsibilities

• Support supplier approval and monitoring processes.
• Maintain accurate technical information for products.
• Coordinate laboratory testing schedules.

Skills

Attention to detail

Organizational skills

Data management

Teamwork

Education

Food Safety Level 3 qualification

Job description

Working Pattern: Monday to Friday 9-5.30pm

The Technical Systems Assistant will support the Technical and Quality team in maintaining site documentation, systems and compliance processes. Working closely with colleagues across Technical, Production, NPD and Supply Chain, you will help ensure that product information, specifications and technical records are accurate, up to date and aligned with both legal and retailer requirements.

This is an excellent opportunity for someone who is organised, detail-focused and keen to develop their career within food manufacturing technical systems.

What You’ll Be Doing

• Assist with supplier approval processes, raw material risk assessments and ongoing supplier monitoring
• Maintain accurate technical information for raw materials, packaging and finished products
• Coordinate laboratory testing schedules and support routine product and environmental testing activities
• Manage document control across the site’s QMS, ensuring records and procedures remain current
• Support traceability exercises and mass balance checks to verify product integrity and system compliance
• Support sampling programmes and microbiological monitoring of raw materials and products
• Contribute to internal audit programmes and support preparation for external and retailer audits
• Assist with allergen management activities including risk assessments, verification and documentation updates
• Monitor non-conformances and support investigations to identify root causes and implement corrective actions
• Support complaint investigations and help maintain clear records of technical responses and outcomes
• Maintain and manage technical databases including product labelling and specification information
• Review quality and technical performance data to help identify trends and improvement opportunities
• Work with production teams to ensure technical standards and procedures are clearly understood and followed

What’s In It for You

• Opportunity to join a collaborative technical team within a fast-paced food manufacturing environment
• Exposure to major UK retailer technical and compliance standards
• The chance to gain experience across supplier assurance, technical systems and quality management processes
• A supportive environment where development and continuous improvement are encouraged

Your Background

• Experience working within a technical, quality or food safety role in food manufacturing
• Food Safety Level 3 qualification or working towards it
• Strong attention to detail with the ability to manage technical documentation and systems accurately
• Good understanding of food safety standards and quality management systems
• Confident working with data, reports and technical documentation
• Strong organisational skills with the ability to prioritise workload effectively
• A proactive team player with a genuine interest in food safety and technical compliance

Join a Business That Values Technical Excellence

This is more than a technical support role. It is an opportunity to play a key part in maintaining the systems and processes that underpin food safety and product quality across a busy manufacturing operation.

If you are organised, detail-focused and looking to develop your technical career within food manufacturing, we would love to hear from you.