Technical Specialist – Storage Platforms

Kingfisher; Eastleigh; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits package

Career development opportunities

Diversity & Inclusion

Job summary

Kingfisher is seeking a Technical Specialist to own the operation and continuous improvement of enterprise storage, backup and storage networking services. The role is based at the B&Q office near Southampton with an expectation of 12 days a month in the office and 24/7 on-call support in a one week in four rotation.

You will manage incidents, changes and major incidents, ensure service levels, monitor capacity and work with partners to deliver platform improvements across Windows, Linux, VMware

Qualifications

• Experience supporting enterprise storage environments including block, file and object storage technologies.
• Hands-on expertise with enterprise storage platforms such as NetApp, HPE or IBM solutions.
• Experience managing file shares, NFS exports, volumes, snapshots and replication services.
• Strong knowledge of enterprise backup, recovery and disaster recovery technologies, including recovery testing and cloud data protection.
• Experience supporting SAN environments, including Fibre Channel, zoning, multipathing, performance optimisation and storage networking technologies.
• Good working knowledge of Windows, Linux, VMware and infrastructure automation or scripting tools.
• Strong analytical, problem-solving and communication skills, with experience supporting production services through incident, problem and change management processes.

Responsibilities

• Own and support enterprise storage, backup and storage networking platforms, ensuring secure, resilient and high-performing services.
• Deliver operational management of storage services in line with agreed service levels, performance measures and operational standards.
• Manage incidents, problems, changes and major incidents, driving service stability and continuous improvement.
• Monitor capacity, performance and lifecycle requirements to ensure platforms remain scalable, efficient and cost-effective.
• Administer and optimise block, file and object storage technologies, including volumes, shares, snapshots and replication services.
• Support backup, recovery and disaster recovery services, including recovery testing and validation activities.
• Work closely with infrastructure, engineering, architecture, security and supplier partners to deliver platform improvements, upgrades, migrations and automation initiatives.

Skills

Enterprise storage

SAN environments

Backup & DR

Windows & Linux

VMware

Scripting

Tools

NetApp

HPE

IBM storage

Job description

Overview

We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

We are looking for a Technical Specialist to join our Infrastructure Services function, to own the operation and continuous improvement of Kingfisher's enterprise storage,backupand storage networking services. You will ensureour servicesremainsecure,resilient,cost-effectiveand high performing. By supporting and continuously improving these critical platforms, you will enable reliable technology services that help colleagues across Kingfisher deliver great outcomes for customers every day.

This role will be based out of our B&Q office just outside Southampton, with an expectation of 12 days a month in the office. There will also be out of hours support required in this position – 24/7 on call support in a one week in four rotation.

What's the job?

• Own and support enterprise storage, backup and storage networking platforms, ensuring secure, resilient and high-performing services.

• Deliver operational management of storage services in line with agreed service levels, performance measures and operational standards.

• Manage incidents, problems, changes and major incidents, driving service stability and continuous improvement.

• Monitor capacity, performance and lifecycle requirements to ensure platforms remain scalable, efficient and cost-effective.

• Administer and optimise block, file and object storage technologies, including volumes, shares, snapshots and replication services.

• Support backup, recovery and disaster recovery services, including recovery testing and validation activities.

• Work closely with infrastructure, engineering, architecture, security and supplier partners to deliver platform improvements, upgrades, migrations and automation initiatives.

What you'll bring

• Experience supporting enterprise storage environments, including block,fileand object storage technologies.

• Hands-on expertise with enterprise storage platforms such as NetApp, HPE or IBM solutions.

• Experience managing file shares, NFS exports, volumes, snapshots and replication services.

• Strong knowledge of enterprise backup, recovery and disaster recovery technologies, including recovery testing and cloud data protection.

• Experience supporting SAN environments, including Fibre Channel, zoning, multipathing, performance optimisation and storage networking technologies.

• Good working knowledge of Windows, Linux, VMware and infrastructure automation or scripting tools.

• Strong analytical, problem-solving and communication skills, with experience supporting production services through incident, problem and change management processes.

How We WorkWe believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

What We OfferAn inclusive environment where your potential is limited only by your imagination. We encouragenew ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisherhere.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Diversity & InclusionOur customers come from allwalks of life- and so do we.We’recommitted to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

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