Improvement and Change Lead

Kingfisher plc; Southampton; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Private Health Care

Kingfisher Pension Scheme

25 Days' Holiday

Staff Discount

Share Incentive Plan (SIP)

Life Assurance

Bonus

Kingfisher Share Save

Training & Development

Job summary

Kingfisher plc is seeking an Improvement and Change Lead to design, shape and embed change initiatives across technology teams. Based at the B&Q Head Office near Southampton, the role requires 12 days a month in the office with travel between sites as needed.

You will lead scoping, planning and mobilisation of high-impact operating model reform, aligning activities with Kingfisher’s strategy and operating model.

Qualifications

• Experience designing operating model change and improvement initiatives within large, complex environments.
• Strong knowledge of change management principles, methodologies and tools.
• Experience with end-to-end delivery lifecycles and a range of delivery methodologies, including Agile and product-focused ways of working.
• Strong stakeholder engagement, communication and facilitation skills, with the ability to influence across a matrix organisation.

Responsibilities

• Lead the scoping, planning and mobilisation of high-impact operating model and process improvement initiatives across technology teams.
• Design and shape change activities that align with Kingfisher's strategy and technology operating model.
• Define value, track benefits realisation and measure the impact of improvement initiatives to support continuous improvement.
• Build strong relationships with leaders, implementation teams and key stakeholders, providing trusted advice and guidance throughout change programmes.
• Support business leads and stakeholders to successfully adopt change by helping them understand impacts, risks and opportunities.
• Equip teams with practical tools, insights and support, including workshops, readiness activities, communications and feedback mechanisms that enable successful adoption.
• Monitor progress, gather feedback and adapt approaches where needed to ensure change activity remains effective, compliant and focused on long-term outcomes.

Skills

Change management

Stakeholder engagement

Agile methodologies

Analytical thinking

Problem solving

Job description

We’reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama andKoctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.

Kingfisher is evolving the way it works to deliver better outcomes for our customers through operational agility, empowered teams and effective collaboration, and we have an exciting new opportunity for an Improvement and Change Lead to join us to help deliver this. You willdesign,shapeand embed improvement and change initiatives that will help our technology teams work more effectively and efficientlyacross organisational boundaries, creating sustainable impact through partnership and continuous improvement.

This roleis based out of our B&Q Head Office just outside Southampton, with an expectation of 12 days a month in the office and travel between sites asrequired.

Lead the scoping, planning and mobilisation of high-impact operating model and process improvement initiatives across technology teams.

Design and shape change activities that align with Kingfisher's strategy and technology operating model.

Define value, track benefits realisation and measure the impact of improvement initiatives to support continuous improvement.

Build strong relationships with leaders, implementation teams and key stakeholders, providing trusted advice and guidance throughout change programmes.

Support business leads and stakeholders to successfully adopt change by helping them understand impacts, risks and opportunities.

Equip teams with practical tools, insights and support, including workshops, readiness activities, communications and feedback mechanisms that enable successful adoption.

Monitor progress, gather feedback and adapt approaches where needed to ensure change activity remains effective, compliant and focused on long-term outcomes.

• Lead the scoping, planning and mobilisation of high-impact operating model and process improvement initiatives across technology teams.

• Design and shape change activities that align with Kingfisher's strategy and technology operating model.

• Define value, track benefits realisation and measure the impact of improvement initiatives to support continuous improvement.

• Build strong relationships with leaders, implementation teams and key stakeholders, providing trusted advice and guidance throughout change programmes.

• Support business leads and stakeholders to successfully adopt change by helping them understand impacts, risks and opportunities.

• Equip teams with practical tools, insights and support, including workshops, readiness activities, communications and feedback mechanisms that enable successful adoption.

• Monitor progress, gather feedback and adapt approaches where needed to ensure change activity remains effective, compliant and focused on long-term outcomes.

Experience designing and delivering operating model change and improvement initiatives within large, complex environments.

Strong knowledge of change management principles, methodologies and tools, together with experience of process improvement.

Experience of end-to-end delivery lifecycles and a range of delivery methodologies, including Agile and product-focused ways of working.

Strong stakeholder engagement, communication and facilitation skills, with the ability to build trusted relationships and influence across a matrix organisation.

Strong analytical and problem-solving skills, with the ability to turn insight into practical, effective solutions in complex environments.

How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.

We value the perspectives new team members bring and encourage you to apply - even if youdon’tmeet 100% of the requirements.

What We Offer
An inclusive environment where your potential is limited only by your imagination. We encouragenew ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisherhere.

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.

Diversity & Inclusion
Our customers come from allwalks of life- and so do we.We’recommitted to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.

What we offer.

Private Health Care

Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).

Kingfisher Pension Scheme

Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.

25 Days' Holiday

25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).

Staff Discount

20% discount at B&Q and Screwfix. Eligible after 3 months service.

Kingfisher Share Incentive Plan (SIP)

Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.

Life Assurance

x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.

Bonus

Competitive bonus scheme that aligns to work level of role.

Kingfisher Share Save

Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.

Our Behaviours

At Kingfisher, we are united by our 6 core behaviours

Constantly improving our customer experience

Acting with humanity and care

Be curious

Thriving on learning, thinking beyond the obvious

Be inclusive

Acting inclusively in diverse teams to achieve together

Be agile

Working with trust, pace and agility

Be accountable

Championing the plan to deliver results and growth

Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Conversations with senior leaders

Resources and tools to help you grow

Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.

Initiatives that measure development

With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.

Find your path

The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.

Sharing is caring

We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.

Reach for the stars

So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.

Why Kingfisher

We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?