Technical Solutions Engineer

north tech1; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading company in Life Safety and Security seeks skilled engineers to ensure the installation and servicing of crucial safety systems. The role offers extensive training and progression opportunities, focusing on customer service excellence and adherence to safety standards.

Benefits

Competitive market salary

Excellent benefits package

Opportunities for progression

Qualifications

• Skills in installation and servicing of fire and security systems.
• Ability to complete documentation per company standards.
• Experience in customer service and site plan comprehension.

Responsibilities

• Install, commission, and service fire and intruder alarm systems.
• Provide high levels of customer service.
• Work within strict health and safety guidelines.

Skills

Good people management skills

Technical expertise

Service oriented

Good verbal communicator

Excellent team player

Education

Recent/current electrical qualifications

Tools

CSCS/ECS Card

Job description

Overview

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

Responsibilities

Description of Role

Our Life Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role is for people who have transferable skills who will report to the Lead Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Key Duties & Responsibilities

• Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems.
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Advise customers on the latest products and services to improve efficiency.

Qualifications

For development purposes the following knowledge, skills and experience are required.

• Good people management skills
• Technical expertise in predominant skillset area
• Competent admin skills with sound working knowledge of internal business system.
• Service oriented, but can interchange on Install related tasks when required
• Good verbal communicator
• Excellent team player and relationship builder
• Previous employment within a BAFE/ SSAIB/ NSI accredited company desirable
• CSCS/ECS Card
• Be able to work towards a IPAF/ PASMA/ Asbestos Awareness certification
• Recent/current electrical qualifications

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.