Technical Engineer (Regional Based)

Machnet; London; Remote; GBP 35,000 - 50,000; Full time

Job summary

Machnet is seeking a Technical Engineer to provide expert support for DAF Trucks. This role involves diagnosing complex technical issues, ensuring service excellence, and contributing to product improvement. Candidates should have heavy vehicle engineering experience and possess strong problem-solving and communication skills. The position is home-based with occasional field visits, offering a competitive salary and comprehensive benefits.

Benefits

25 days annual leave plus bank holidays

Private health insurance

Pension contribution

Eye test vouchers

Electric vehicle salary sacrifice scheme

Employee assistance programme

Qualifications

• Experience in heavy vehicle engineering required.
• Valid UK driving licence, including HGV essential.
• Strong understanding of vehicle systems and diagnostics.

Responsibilities

• Diagnose and resolve engineering problems using DAF Trucks Diagnostic Methodology.
• Provide technical helpdesk support and resolve product issues.
• Conduct field visits and investigations to improve customer satisfaction.

Skills

Problem-solving

Analytical skills

Communication

Teamwork

Education

BTEC HNC/HND in Motor Vehicle, Mechanical, or Electrical Engineering

Indentured apprenticeship

Job description

Join to apply for the Technical Engineer (Regional Based) role at Machnet B.V.

1 week ago Be among the first 25 applicants

Join to apply for the Technical Engineer (Regional Based) role at Machnet B.V.

Location: Regional (UK-based). Homebased with occasional client & dealership visits.

Contract Type: Full-time, Permanent.

Salary: Competitive, DOE + Car Allowance and Benefits.

Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistance programme.

DEKRA Automotive is a talented team of people that bring out the best in a business.

Part of an international organisation, we are a key service provider to DAF Trucks UK and now have an exciting opportunity for a Technical Engineer to join us.

Join the DAF Trucks team as a Technical Engineer, where your skills will help drive service excellence, ensure vehicle uptime, and contribute to continuous product improvement across our market-leading range of commercial vehicles.

About The Role

As a Technical Engineer, you'll play a key role in supporting our dealer network and customers by diagnosing complex technical issues, delivering first-time fixes, and implementing engineering improvements. You'll work both remotely and in the field, liaising with factories, dealers, and customers to ensure technical support is delivered efficiently and in line with DAF Trucks high standards.

Key Responsibilities

• Provide technical helpdesk support, resolving product issues.
• Diagnose and resolve engineering problems using the DAF Trucks Diagnostic Methodology and first-time fix approach.
• Support Sales Engineers in new vehicle setups and specification checks.
• Conduct field visits and investigations to improve customer satisfaction and reduce vehicle downtime.
• Support Dealer Diagnostic Technicians in the field.
• Produce timely and accurate technical documentation and visit reports.
• Act as a liaison with DAF Trucks factory on engineering matters and support new product rollouts.
• Advise dealers and bodybuilders/customers on vehicle conversions and options.
  
  

About You

Essential Skills & Experience:

• Experience in heavy vehicle engineering.
• BTEC HNC/HND or equivalent in Motor Vehicle, Mechanical, or Electrical Engineering.
• Indentured apprenticeship.
• Valid UK driving licence, including HGV.
• Driver CPC.
• Strong understanding of vehicle systems and diagnostics.
• Excellent analytical, problem-solving and decision-making skills.
• Ability to communicate complex technical issues clearly, both verbally and in writing.
• Highly self-motivated and capable of working independently.
• Strong organisational and time-management skills.
• Team player with a customer-centric approach.
  
  

Desirable

• Robust IT knowledge and skills.
• Familiarity with DAF Trucks products and services.
  
  

Competencies

You will be expected to demonstrate strengths in the following areas:

• Initiative and independence
• Analytical ability and attention to detail
• Customer orientation and service excellence
• Communicating and co-operating effectively across all levels
• Quality orientation and continuous improvement mindset
  
  

Ready to Apply

If you're a committed technical professional looking to take the next step in your career, we'd love to hear from you. Click apply today.

No agencies please.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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