Technical Services Specialist

Advocate Group; Uxbridge; On-site; GBP 32,000 - 52,000; Full time

Job summary

Monster Energy is seeking a highly organized Technical Services Specialist to join the EMEA Operations team. The role focuses on technical processes, supplier management and production readiness, reporting and data dashboards.

The ideal candidate will excel in data analysis, records management and cross-functional collaboration, ensuring compliance and continuous improvement across Technical Services.

Qualifications

• Experience in an administrative, technical support, quality, manufacturing or supplier-facing environment.
• Experience working with data, records management or process administration.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Manage, log and track print and colour samples submitted by suppliers.
• Maintain accurate technical records, databases and sample archives.
• Monitor supplier compliance with processes and submission requirements.
• Collaborate with suppliers to resolve missing, late or incomplete submissions.
• Analyze sample and compliance data to identify trends and risks.
• Prepare reports, dashboards and KPI summaries for the Technical Services team.
• Support production verification by cross-checking supplier submissions against plans and requirements.
• Highlight discrepancies and support continuous improvement across Technical Services processes.

Skills

Analytical thinking

Communication skills

Organizational skills

Attention to detail

Data management

Tools

Microsoft Excel

MS Office

Job description

Are you ready to power one of the world’s most iconic energy drink brands – from behind the scenes?

We’re proud to be working in partnership with Monster Energy, the global leader in energy drinks, to recruit a talented and driven Technical Services Specialist to join their EMEA Operations team.

Monster Energy is a brand that needs no introduction – bold, edgy, and unapologetically unique.

This is an exciting opportunity for a highly organised and analytical professional to join a fast-paced, global business and play a key role in supporting technical processes, supplier management and production readiness.

The Role

• Managing, logging and tracking print and colour samples submitted by suppliers
• Maintaining accurate technical records, databases and physical and digital sample archives
• Monitoring supplier compliance with agreed processes and submission requirements
• Working closely with suppliers to resolve missing, late or incomplete submissions
• Analysing sample and compliance data to identify trends, risks and opportunities for improvement
• Preparing reports, dashboards and KPI summaries to support the Technical Services team
• Supporting production verification by cross-checking supplier submissions against production plans and technical requirements
• Highlighting discrepancies, risks and non-conformities and supporting continuous improvement across Technical Services processes

We're looking for someone who brings a strong eye for detail, a methodical approach and a genuine interest in technical processes and data.

Ideally, you will have:

• Experience in an administrative, technical support, quality, manufacturing or supplier-facing environment
• Experience working with data, records management or process administration
• Experience within packaging, printing, manufacturing or a supplier environment would be advantageous
• Strong attention to detail and accuracy
• Confident using Microsoft Excel and other Microsoft Office applications
• The ability to analyse data, identify trends and maintain accurate databases and records
• Strong organisational and prioritisation skills, with the ability to manage multiple priorities
• Excellent written and verbal communication skills

This is a fantastic opportunity for someone looking to develop their experience within Technical Services, supplier quality and manufacturing operations, with the role offering a clear pathway for future progression within the Technical Services function.

The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.