Technical Services Specialist

The Advocate Group; Uxbridge; On-site; GBP 28,000 - 45,000; Full time

Job summary

Monster Energy is recruiting a Technical Services Specialist to join the EMEA Operations team, focusing on technical processes, supplier management and production readiness. The role requires strong data skills and meticulous record-keeping in a fast-paced, global environment.

We are looking for an organised professional who can analyse data, manage multiple tasks, and collaborate with suppliers to ensure timely, accurate submissions.

Qualifications

• Experience in an administrative, technical support, quality, manufacturing or supplier-facing environment.
• Experience working with data, records management or process administration.
• Experience within packaging, printing, manufacturing or a supplier environment would be advantageous.
• Strong attention to detail and accuracy.
• Confident using Microsoft Excel and other Microsoft Office applications.
• The ability to analyse data, identify trends and maintain accurate databases and records.
• Strong organisational and prioritisation skills, with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Managing, logging and tracking print and colour samples submitted by suppliers.
• Maintaining accurate technical records, databases and physical and digital sample archives.
• Monitoring supplier compliance with agreed processes and submission requirements.
• Working closely with suppliers to resolve missing, late or incomplete submissions.
• Analysing sample and compliance data to identify trends, risks and opportunities for improvement.
• Preparing reports, dashboards and KPI summaries to support the Technical Services team.
• Supporting production verification by cross-checking supplier submissions against production plans and technical requirements.
• Highlighting discrepancies, risks and non-conformities and supporting continuous improvement across Technical Services processes.

Skills

Data analysis

Excel skills

Attention to detail

Organisational skills

Verbal communication

Job description

Are you ready to power one of the world’s most iconic energy drink brands - from behind the scenes?

We’re proud to be working in partnership with Monster Energy, the global leader in energy drinks, to recruit a talented and driven Technical Services Specialist to join their EMEA Operations team.

Monster Energy is a brand that needs no introduction - bold, edgy, and unapologetically unique.

This is an exciting opportunity for a highly organised and analytical professional to join a fast-paced, global business and play a key role in supporting technical processes, supplier management and production readiness.

The Role

• Managing, logging and tracking print and colour samples submitted by suppliers


• Maintaining accurate technical records, databases and physical and digital sample archives


• Monitoring supplier compliance with agreed processes and submission requirements


• Working closely with suppliers to resolve missing, late or incomplete submissions


• Analysing sample and compliance data to identify trends, risks and opportunities for improvement


• Preparing reports, dashboards and KPI summaries to support the Technical Services team


• Supporting production verification by cross-checking supplier submissions against production plans and technical requirements


• Highlighting discrepancies, risks and non-conformities and supporting continuous improvement across Technical Services processes

About You

We’re looking for someone who brings a strong eye for detail, a methodical approach and a genuine interest in technical processes and data.

• Experience in an administrative, technical support, quality, manufacturing or supplier-facing environment


• Experience working with data, records management or process administration


• Experience within packaging, printing, manufacturing or a supplier environment would be advantageous


• Strong attention to detail and accuracy
  
• Confident using Microsoft Excel and other Microsoft Office applications


• The ability to analyse data, identify trends and maintain accurate databases and records


• Strong organisational and prioritisation skills, with the ability to manage multiple priorities


• Excellent written and verbal communication skills

This is a fantastic opportunity for someone looking to develop their experience within Technical Services, supplier quality and manufacturing operations, with the role offering a clear pathway for future progression within the Technical Services function.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age.