Technical Services PPM Scheduler

OCS; Greater London; On-site; GBP 30,000 - 48,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a highly organised PPM Scheduler to own the Planned Preventative Maintenance programme across a West End portfolio. You will coordinate engineers, service partners, estate teams and tenants to ensure statutory and contractual maintenance is delivered on time and audit-ready.

The role sits at the centre of our Technical Services operation, with a focus on ownership, attention to detail and strong administration to support world-class service delivery.

Qualifications

• Proficient in Excel and reporting tools.
• Experience with facilities management or property operations.
• Strong organisational and communication skills.
• Understanding of statutory compliance disciplines (Fire, Water Hygiene, HVAC, Electrical).
• Experience coordinating service partners (contractors).
• IT proficiency across MS Office applications.

Responsibilities

• Full scheduling and coordination of all externally delivered PPM works.
• Program maintenance tasks in line with statutory/contractual frequencies.
• Track performance against Core and Beyond Compliance metrics.
• Proactively prevent overdue compliance items.
• Maintain a rolling forward planner of upcoming maintenance.
• Arrange access with occupiers including commercial, retail, F&B and residential.
• Issue notifications and coordinate attendance in live trading environments.
• Resolve access challenges before they impact compliance.
• Act as liaison between tenants and service partners for PPM activity.
• Raise and manage PPM remediates in CAFM and follow through to completion.
• Ensure service sheets and statutory certificates are uploaded and validated.
• Review documentation for accuracy before closure.
• Maintain clean, audit-ready data across CAFM, risk platforms and tenant portals.
• Support compliance reporting and KPI tracking.

Skills

Excel

Reporting

Tools

CAFM systems

Risk compliance platforms

Job description

About The Role

We’re looking for a highly organised, proactive PPM Scheduler to take ownership of our Planned Preventative maintenance programme across a prestigious West End portfolio. This isn’t just a diary-management role. It’s about protecting compliance, coordinating multiple stakeholders, and ensuring our Core and Beyond Compliance metrics remain on track at all times.

You’ll sit at the centre of our Technical Services operation, working closely with Engineers, Service Partners, Estate Teams and Tenants to ensure statutory and contractual maintenance is delivered on time, properly documented and audit ready.

We’re after someone who brings energy to the day, thrives on structure, communicates confidently and understands that strong administration underpins world-class service delivery.

It’s not about ticking every box, it’s about ownership, attention to detail and the right mindset.

Working Pattern

Standard 09:00 - 17:00

Roles & Responsibilities (Not Exhaustive)

• Full scheduling and coordination of all externally delivered PPM works.
• Programming works in line with statutory and contractual frequencies.
• Tracking performance against Core and Beyond Compliance metrics.
• Proactively preventing overdue compliance items.
• Maintaining a rolling forward planner of upcoming maintenance.
• Arranging access with commercial, retail, F&B and residential occupiers.
• Issuing notifications and coordinating attendance in live trading environments.
• Resolving access challenges before they impact compliance.
• Acting as the key liaison between tenants and service partners for PPM activity.
• Raising and managing PPM remedials in CAFM, supporting these through to completion
• Ensuring service sheets and statutory certificates are uploaded and validated.
• Reviewing documentation for accuracy before closure.
• Maintaining clean, audit-ready data across: CAFM, Risk management platforms, Tenant portals
• Supporting compliance reporting and KPI tracking.

Desirable Experience

• Facilities Management or property experience.
• Exposure to CAFM systems (e.g. Concept Evolution/MRI GO or similar).
• Exposure to Risk Compliance Platforms (e.g. Vantify/RiskWise or similar).
• Understanding of statutory compliance disciplines (Fire, Water Hygiene, HVAC, Electrical etc.).
• Experience coordinating Service Partners (contractors).
• Strong Excel and reporting skills.

Essential Experience

• Must have Right to Work in the UK.
• IT Proficient, MS Office/competent across all applications.
• Two professional references required.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.