Technical Services Manager

Diverse Commercial Solutions Ltd; Newport; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Performance-related bonus scheme.

Company vehicle.

Reward and recognition programme.

Company events.

Free on-site parking.

Job summary

Diverse Commercial Solutions, a long-standing facilities management provider in South Wales and the South West, seeks a Technical Services Manager with a strong hands-on background in HVAC and electrical/building services. Lead delivery of maintenance contracts, develop opportunities and manage teams and client relationships.

You will review reports, quotations and mobilise new contracts while ensuring health and safety and profitability across multiple sites.

Qualifications

• Hands-on HVAC, electrical and building services knowledge required.
• Experience managing technical maintenance contracts and teams.
• Ability to interpret technical reports and quotations.

Responsibilities

• Take overall responsibility for HVAC, electrical and PPM contract delivery.
• Manage PPM schedules, safety, timelines and compliance.
• Provide technical guidance to engineers, coordinators and subcontractors.

Skills

HVAC systems

Electrical systems

Contract management

Leadership

Client relations

Commercial awareness

CAFM systems

Education

HVAC qualification

Electrical engineering qualification

Tools

CAFM systems

Job description

Technical Services Manager (HVAC/Electrical)

Diverse Commercial Solutions Ltd is looking for an experienced and commercially driven Technical Services Manager to lead and grow our HVAC, electrical and planned preventative maintenance services. This role requires more than general facilities management experience. We are specifically looking for someone with a strong hands-on technical background who has previously worked on the tools and has extensive practical knowledge of HVAC, electrical and mechanical building services. You will combine technical expertise with operational leadership, contract management and commercial development. You will take ownership of the delivery and performance of our technical maintenance contracts while identifying opportunities to improve services, increase contract value and support the continued growth of the division. You must be confident assessing technical requirements, supporting engineers, reviewing quotations, identifying remedial works and discussing complex maintenance issues with clients, subcontractors and internal teams.

What You’ll Be Doing

Taking overall responsibility for the delivery of HVAC, electrical and planned preventative maintenance contracts.

Managing PPM schedules and ensuring works are completed safely, accurately and within agreed timescales.

Providing technical guidance and support to engineers, coordinators and subcontractors.

Reviewing technical reports, service sheets and engineer recommendations.

Assessing HVAC, mechanical and electrical maintenance requirements.

Identifying faults, remedial works, compliance issues and additional revenue opportunities.

Reviewing and approving quotations for planned, reactive and remedial works.

Attending client meetings, site surveys, technical inspections and contract reviews.

Monitoring contract performance, service levels, statutory compliance and profitability.

Managing engineers, technical teams, subcontractors and internal coordination teams.

Building strong relationships with existing and prospective clients.

Supporting the development of new HVAC, electrical and technical maintenance contracts.

Preparing quotations, proposals and tender submissions.

Supporting the mobilisation and technical setup of new contracts.

Monitoring labour, materials and subcontractor costs.

Ensuring accurate asset, compliance and maintenance records are maintained within the company’s CAFM system.

Providing regular operational, technical and commercial reports to the Senior Leadership Team.

Ensuring all works are delivered in line with health and safety requirements, relevant legislation and industry standards.

What We’re Looking ForEssential Requirements

Previous hands-on experience working within HVAC, electrical, mechanical or building services maintenance.

Extensive practical knowledge of HVAC systems and electrical building services.

Strong experience managing technical maintenance, building services or planned preventative maintenance contracts.

The ability to understand technical reports, diagnose issues and challenge or support engineers and subcontractors.

Experience managing engineers, technical teams and specialist subcontractors.

Experience managing multiple commercial contracts and client sites.

Strong knowledge of statutory maintenance, compliance and relevant industry standards.

Strong commercial awareness and an understanding of contract profitability.

Experience preparing technical quotations, proposals or tender submissions.

The ability to identify remedial works and additional commercial opportunities.

A proven ability to develop and maintain strong client relationships.

Excellent leadership, communication and organisational skills.

Confidence managing clients and resolving operational and technical issues.

Experience using CAFM or job management systems.

A full UK driving licence.

A recognised qualification in HVAC, electrical engineering, mechanical engineering, building services or facilities management.

Relevant electrical qualifications or experience working within electrical maintenance.

F-Gas, refrigeration, gas, mechanical or other relevant technical qualifications.

Experience mobilising new technical maintenance contracts.

Experience contributing to tender submissions and contract pricing.

Strong, demonstrable technical experience will be considered where formal qualifications are not held

. What We Offer

Performance-related bonus scheme.

Company vehicle.

Reward and recognition programme.

Company events.

Free on-site parking.

The opportunity to shape and grow the company’s technical services division.

Career development within an established and growing facilities management business.

About Diverse Commercial Solutions

Diverse Commercial Solutions is an established facilities management company providing commercial cleaning and technical maintenance services across South Wales and the South West. We pride ourselves on delivering reliable, high-quality services and building long-term partnerships with our clients.

This is an excellent opportunity for an experienced technical services professional to move into, or continue developing within, a senior management position while retaining a strong involvement in the technical delivery of HVAC, electrical and planned maintenance services.